ThermoSmart

For heating/cooling related questions in Domoticz

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mistysnip
Posts: 34
Joined: Thursday 15 October 2015 22:01
Target OS: Linux
Domoticz version: 2024.7
Location: Netherlands
Contact:

ThermoSmart

Post by mistysnip »

Hi,

For the past few weeks that I cannot control Thermosmart thermostat from Domoticz. The system keeps saying invalid password, even though I am sure I am using the correct one.

Code: Select all

 2018-11-16 11:00:30.444 Status: Thermosmart: Worker stopped...
2018-11-16 11:00:30.445 Status: Thermosmart: Worker started...
2018-11-16 11:00:37.170 Error: Thermosmart: Error login!, check username/password
On Thermosmart Apps website, I remember having an entry for Domoticz, but it's not there anymore
Screen Shot 2018-11-16 at 11.10.55.png
Screen Shot 2018-11-16 at 11.10.55.png (24.09 KiB) Viewed 1175 times
Am I missing something or is this a known bug?
ubfssF
Posts: 59
Joined: Monday 02 November 2015 14:12
Target OS: Linux
Domoticz version: 2.2364
Location: Netherlands
Contact:

Re: ThermoSmart

Post by ubfssF »

I have this problem for more than a year also. Changed my password to something more simple, but it didn't help :x

Update: tried the beta version of Domoticz; also not succesful.
I have sent an email to the Thermosmart helpdesk.
ubfssF
Posts: 59
Joined: Monday 02 November 2015 14:12
Target OS: Linux
Domoticz version: 2.2364
Location: Netherlands
Contact:

Re: ThermoSmart

Post by ubfssF »

Thermosmart helpdesk replied in Dutch, on my question about connecting Domoticx with the Thermosmart:

"Dat kan niet direct via onze site. Je zal dat via Domoticz moeten doen, net als de eerste keer dat je die koppeling maakte.
Met vriendelijke groet,
Kodjo Kouwenhoven
ThermoSmart"

Translated:
"This can't be done directly through our site. You'll have to do it through Domoticz, just like the first time you made that link.
Yours sincerely,
Kodjo Kouwenhoven
ThermoSmart"

It still doesn't work: I can just give in my username and (simple) password, that works with https://my.thermosmart.nl. No joy though, it doesn't work: "Error: Thermosmart: Error login!, check username/password".
Do I need to use the Hardware ID and the password that are on the backside of the device somewhere?
Alain
Posts: 164
Joined: Sunday 26 April 2020 5:27
Target OS: Linux
Domoticz version: 2022.1
Location: Netherlands
Contact:

Re: ThermoSmart

Post by Alain »

I get that error sometimes, when I look in the log after starting Domiticz, but a few seconds later login is successful. It's as if there is a timeout or something. Like it takes too long for the Thermosmart server to respond.
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