ThermoSmart

[mistysnip]

Hi,

For the past few weeks that I cannot control Thermosmart thermostat from Domoticz. The system keeps saying invalid password, even though I am sure I am using the correct one.

Code: Select all

 2018-11-16 11:00:30.444 Status: Thermosmart: Worker stopped...
2018-11-16 11:00:30.445 Status: Thermosmart: Worker started...
2018-11-16 11:00:37.170 Error: Thermosmart: Error login!, check username/password

On Thermosmart Apps website, I remember having an entry for Domoticz, but it's not there anymore

Screen Shot 2018-11-16 at 11.10.55.png (24.09 KiB) Viewed 1176 times

Am I missing something or is this a known bug?

[ubfssF]

I have this problem for more than a year also. Changed my password to something more simple, but it didn't help

Update: tried the beta version of Domoticz; also not succesful.
I have sent an email to the Thermosmart helpdesk.

[ubfssF]

Thermosmart helpdesk replied in Dutch, on my question about connecting Domoticx with the Thermosmart:

"Dat kan niet direct via onze site. Je zal dat via Domoticz moeten doen, net als de eerste keer dat je die koppeling maakte.
Met vriendelijke groet,
Kodjo Kouwenhoven
ThermoSmart"

Translated:
"This can't be done directly through our site. You'll have to do it through Domoticz, just like the first time you made that link.
Yours sincerely,
Kodjo Kouwenhoven
ThermoSmart"

It still doesn't work: I can just give in my username and (simple) password, that works with https://my.thermosmart.nl. No joy though, it doesn't work: "Error: Thermosmart: Error login!, check username/password".
Do I need to use the Hardware ID and the password that are on the backside of the device somewhere?

[Alain]

I get that error sometimes, when I look in the log after starting Domiticz, but a few seconds later login is successful. It's as if there is a timeout or something. Like it takes too long for the Thermosmart server to respond.