Fibaro FGS-223 not responding to on/off commands

[virtualfreak]

Running Domoticz 4.9700 on Synology NAS (DS216play DSM 6.2) using Aeotech Z-Stick Gen 5 controller

My FGS-223 appears to be communicating with the controller for some things, like, Domoticz shows it reporting kWh data usage, correctly displaying the on/off state of the light (when manually toggled) but the switch will not respond to on/off z-wave commands sent from the controller software. I have tried changing the switch type settings from toggle to momentary with no success.

I'm new to Domoticz and z-wave (begingin my upgrade from an X10 system). So I was wondering if anyone is experienced in troubleshooting this type of glitch and had any suggestions before I conclude either software incompatibility or HW failure

Thank you

[ksacca]

Have you tried rebooting your domoticz (setup, more options, restart system)? I have 2 FGS-223's that I added at a different time, and each time had to restart domoticz to make it work.

[virtualfreak]

Thank you for the suggestion. I tried rebooting my synology NAS and rebooting domoticz and still the same issue. Something I noticed but may not be related is when I physically toggle S1 to the "ON" position the FGS-223 kWh meter displays a value until I try and logically turn it off in domoticz then it goes to 0 and stays no matter how many times I logically toggle it again but as soon as I physically toggle S1 off then back on a value returns. So the FGS-223 is definitely communicating to the controller just not responding to the logical toggle command. I'm going to try and remove it from the controller and re-add it.

[virtualfreak]

Update: I deleted the FGS-223 and performed an inclusion again. Still same issue. I checked the chord graph and noticed that the FGS-223 doesn't show a direct chord to the controller only chords to all the other nodes. Whereas the other nodes all show a direct chord to the controller but its obviously communicating because I was able to add nodes to S2 on/off group of the FGS-223 and manually toggling it now controls other devices. So, it's definitely communicating on the z-wave network. It's almost like the on/off command that is being sent via z-wave is the wrong format or value and just not being reconginzed but I'm not sure how to know what value it's sending and what value it should be.

[virtualfreak]

Capture.PNG (9.34 KiB) Viewed 6145 times

I noticed in the log that the Fibaro shows a level:255 (like its a dimmer) whereas another on/off switch I have doesn't have that value. Is it possible that is the reason my Fibaro isn't working because a dimmer command is being sent and the Fibaro doesn't respond to those type commands?

[DomoArigato]

Hi.
Not sure if it helps but I have in mind that you have to configure the FGS first via the device hardware profile.

I am not at home and cannot check, but I think I remember that you can control the S1 and S2 behavior and many other things in that configuration.
Go to „Hardware“>choose your zwave device > setup and you see all your physical devices in a list. Choose the FGS and then you see the actual device configuration with lots of options under the device table.
There you can configure the behavior.

Hope that helps.

Regards.

[virtualfreak]

I looked through those commandclass settings but none seem to apply. I did learn something new, though. The light does turn on/off when I submit a command through the control panel.

Capture.PNG (6.21 KiB) Viewed 6115 times

Domoticz logs that command differently It logs (Aeotech Z-Stick) Light/Switch (Switch)
Whereas when I press the dashboard widget

Capture1.PNG (7.68 KiB) Viewed 6115 times

appears to send the wrong command and logs it as OpenZWave: Domoticz has send a Swtich command!, Level:255 ...

The attachment Capture.PNG is no longer available

So, Domoticz is definately doing somethg different and sending an incorrect command. I'm not sure how to fix it. I looked at the fibaro/fgs223.xml and the begining of the file has:

<!--COMMAND_CLASS_SWITCH_MULTILEVEL. This class is in the list reported by the device, but it does not respond to requests -->
<CommandClass id="38" getsupported="false"/>

I tried changing the CommandClass to "37" - binary switch then excluding and including the fgs223 again. It didn't seem to affect anything. But I'm still figuring this stuff out - like how Domoticz decides when to send dimmer command vice on/off command so I don't know what to do next.

[virtualfreak]

Update: I installed HomeSeer and the Fibaro FGS223 was responding to virtual switch on/off commands. So, it's definitely an issue with Domoticz.

[skippy711]

Hi,
I originally started out with Windows box, but due to this problem I moved to Linux. It is working fine now but after every update, system crash or whatever restart I have to check if my FGS223's are responding. If not I stop and start Domoticz and check again. Occaisonally I have to do this 2 or 3 times but after that it is OK. It is not ideal obviously but the best for now.
Grtz Skippy

[Damsee]

Hi,

Same issue as "virtualfreak" but with Fibaro wall plugs.
Strange thing is that i have 3 of them and only 1 is having issue since the upgrade to v4.9700 (everything was OK with previous stable release).

Zwave configuration :


Another strange thing is that parameters are different from the Zwave Control Panel for the 3 devices...

That wall plug is working correctly :


That wall plug is working correctly too :


That one is not responding on/off commands :


As "virtualfreak", i'm able to get power usage from the wall plug with the "bad" device and i'm also able to set "on/off" command to that device from the Control Panel...

If someone has a clue, i'd be glad cause i'd to keep my power usage history (whatever i already saw that exclude node/include node again didn't work for virtualfreak...)

Domoticz logs : i used to get some timeout from zwave devices (now and before without affecting Domoticz) :

Code: Select all

2018-07-07 17:46:33.797 Status: User: Admin initiated a switch command (336/Lumière Salon/On)
2018-07-07 17:46:38.603 OpenZWave: Domoticz has send a Switch command!, Level: 0, NodeID: 26 (0x1a)
2018-07-07 17:46:38.610 (ZStick-Gen5) Light/Switch (Prise Télé)
2018-07-07 17:46:38.603 Status: User: Admin initiated a switch command (375/Prise Télé/Off)
2018-07-07 17:46:43.867 Status: OpenZWave: Received timeout notification from HomeID: 3815315718, NodeID: 23 (0x17)
2018-07-07 17:46:45.019 OpenZWave: Domoticz has send a Switch command! NodeID: 23 (0x17)
2018-07-07 17:46:45.026 (ZStick-Gen5) Light/Switch (Lumière Salon)
2018-07-07 17:46:45.018 Status: User: Admin initiated a switch command (336/Lumière Salon/Off)
2018-07-07 17:46:51.326 OpenZWave: Domoticz has send a Switch command!, Level: 255, NodeID: 26 (0x1a)
2018-07-07 17:46:51.336 (ZStick-Gen5) Light/Switch (Prise Télé)
2018-07-07 17:46:51.325 Status: User: Admin initiated a switch command (375/Prise Télé/On)
2018-07-07 17:46:53.934 Status: OpenZWave: Received timeout notification from HomeID: 3815315718, NodeID: 26 (0x1a)
2018-07-07 17:47:04.216 Status: OpenZWave: Received timeout notification from HomeID: 3815315718, NodeID: 26 (0x1a)

FYI : I already try to restart Domoticz and the Pi several times without any change to this behavior.

Thanks

[gizmocuz]

@Damsee, can you post a screenshot of the devices view where in the search box you have entered WP- (if your light/switch has those in the names), else i would like to see the switches there
Also a screenshot of the zwave->groups/networks view for those switches

[Damsee]

@Gizmocuz ; please find the requested screenshots.

Showing only the wall plugs devices (WP* as you mentioned ^^) / all 3 devices are configured with same ID=0x1001 and same Type=0x6002 :



ZWave groups and network :



The 3 wall plugs seems to be in the same group configuration and the controler (id=1) can contact the 3 WP.

Hope that helps

[Damsee]

Hi,

Finally got some time this WE to look further the issue with the Fibaro wall-plug.
I finally decided to excluse it from my zwave network and lose the history.
1. Excluse => OK
2. Include in secure mode => OK (but strange since it kept the same ID in Domoticz aka 26)
3. Test On/Off => Failed as Domoticz log is telling that Openzwave can't find my device ID = 26
4. Excluse again => OK
5. Restart Pi3 with Domoticz
6. Reset Fibaro wall-plug
7. Include in secure mode again => OK with new ID
8. Test On/Off => OK

I lost the history but the issue is now solved for me and the wall-plug works like a charm

[danielsan]

Goodmorning everyone,
I have the same problem as Virtualfreak on switch 1, switch 2 works correctly. I tried to exclude and include the releays several times but without getting positive results.
I too have the version of Domoticz 49700.
More suggestions?

[Dennie]

Had the same problem. Just installed Fibaro Switch and connected lamps to Q1. Included Switch into Zwave network. Toggling switch 1 had no effect, toggling switch 2 seemed to work because I could hear the relay. Using the Control Panel I could successfully toggle switch 1. Restarting Pi solved the issue.

[swilting]

Hi,

I have the same issue, switch 1 not responding, but 2 working fine and rebooting doesn't work.
Did anyone solve it?

Regards

[gielie]

Are we talking about the wallplug or the double relay 2x1500w because I have the last one, a 2x1500w and that one is working fine. I see the Id and type are different. Mine has Id=1000 type=0x0203.
I think you have a fgs222 instead of a fgs223 which is the double relay and not the wall plug

[grunkan]

I also have one dbl switch fgs-233 with only one button working. I have tried reboot and exclude/include the device. It works when I press the physical buttons but not in domoticz.

Skickat från min SM-G960F via Tapatalk

[ropske]

any update on this?
i have some FIBARO System FGS213 Switch+
and the status of the lamp is changing in Domoticz when i activate/deactivate the switch by hand, but when i'm sending commands through Domoticz, the lamp (hardware) is not turning on/off

switching from within the control panel works

[Ricard1]

@Damsee, can you post a screenshot of the devices view where in the search box you have entered WP- (if your light/switch has those in the names), else i would like to see the switches there
Also a screenshot of the zwave->groups/networks view for those switches

I have the same issue with Qubino Wall Plug ZMNHYD1 Smart Plug 16A+, it can be switched from ozwcpl but not from Domoticz.

https://github.com/domoticz/domoticz/issues/3646