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Yet another broken Zigate?

Posted: Monday 20 July 2020 22:45
by mpx2
Zigates USB-TTL has broken two times. This time the LEDs will turn on but Raspberry Pi won't detect Zigate. Dmesg will report these errors.

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[  288.386991] usb 1-1.1.3: USB disconnect, device number 5
[  288.387010] usb 1-1.1.3.4: USB disconnect, device number 6
[  326.336875] usb 1-1.3: new full-speed USB device number 11 using dwc_otg
[  326.436877] usb 1-1.3: device descriptor read/64, error -32
[  326.656872] usb 1-1.3: device descriptor read/64, error -32
[  326.876872] usb 1-1.3: new full-speed USB device number 12 using dwc_otg
[  326.976875] usb 1-1.3: device descriptor read/64, error -32
[  327.196876] usb 1-1.3: device descriptor read/64, error -32
[  327.317018] usb 1-1-port3: attempt power cycle
[  327.976883] usb 1-1.3: new full-speed USB device number 13 using dwc_otg
[  328.417027] usb 1-1.3: device not accepting address 13, error -32
[  328.516897] usb 1-1.3: new full-speed USB device number 14 using dwc_otg
[  328.956895] usb 1-1.3: device not accepting address 14, error -32
[  328.957042] usb 1-1-port3: unable to enumerate USB device

Re: Yet another broken Zigate?

Posted: Tuesday 21 July 2020 8:44
by pipiche
What is your setup ? what is your OS distribution ? How is the ZiGate connected to the PI? Which version of PI are you using , what model of Zigate to you use ?
If you are on a PI4, I think that you MUST use not use the USB3 port

Re: Yet another broken Zigate?

Posted: Tuesday 21 July 2020 11:48
by ronaldbro

Re: Yet another broken Zigate?

Posted: Wednesday 22 July 2020 21:59
by mpx2
pipiche wrote: Tuesday 21 July 2020 8:44 What is your setup ? what is your OS distribution ? How is the ZiGate connected to the PI? Which version of PI are you using , what model of Zigate to you use ?
If you are on a PI4, I think that you MUST use not use the USB3 port
I reinstalled everything.

Rasbian Buster
Raspberry Pi 3 Model B Plus Rev 1.3
Domotics Version: 2020.2 (build 12230)
ZiGate USB-TTL with blue USB-TTL, firmware 3.1c
USB-hub or 30 cm USB-C cable in between Zigate and Raspberry Pi.
Voltage level is 5,05 V

Windows cannot use it either.

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Device USB\VID_0000&PID_0002\5&397c2be2&0&6 was not migrated due to partial or ambiguous match.
Last Device Instance Id: USB\VID_14ED&PID_2904\6&1b9afb93&0&1
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Location Path: 
Migration Rank: 0xF000FFFFFFFFF120
Present: false
Status: 0xC0000719

Re: Yet another broken Zigate?

Posted: Thursday 23 July 2020 10:23
by pipiche
It might be better to contact the vendor, as this looks more an hardware issue (if it doesn't work either with Windows)

Re: Yet another broken Zigate?

Posted: Monday 13 September 2021 17:53
by mpx2
Yes the USB TTL was broken, again!