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Error ToonThermostat
Posted: Tuesday 12 February 2019 17:01
by zodracom
so, today i noticed the (dutch) ToonThermostat stopped working. i checked the username and password, stil get this Error. Are there more with the same problem? Is it a bug @ Toon?
Code: Select all
2019-02-12 16:56:23.411 Error: ToonThermostat: Invalid data received, or invalid username/password!
Re: Error ToonThermostat
Posted: Tuesday 12 February 2019 17:43
by Mitchie
I can report that I have the same error as mentioned above. Nothing has changed to domoticz.
Re: Error ToonThermostat
Posted: Tuesday 12 February 2019 19:03
by EdwinK
That is common with Toon. There are some more topics about it, but in short. Eneco/Quby doesn't want us to use their service with Domoticz.
Re: Error ToonThermostat
Posted: Tuesday 12 February 2019 19:12
by Maxx
Same problem here, since 14:07 this afternoon.
Has been working for over one year without problems
Re: Error ToonThermostat
Posted: Tuesday 12 February 2019 19:17
by zodracom
The reason i started with domoticz, about 3 weeks ago, is to get rid of the the Toon thermostat. One more reason
Re: Error ToonThermostat
Posted: Tuesday 12 February 2019 21:14
by mvrossum
Same here, stopped at 14:16.....
Re: Error ToonThermostat
Posted: Tuesday 12 February 2019 21:31
by michelscholte
Same problem here. Stopped today at 14:21. I think Eneco finally stopped there service
https://toonopafstand.eneco.nl/.
Re: Error ToonThermostat
Posted: Tuesday 12 February 2019 21:56
by a3vd
Same problem here, this looks bad
Error: ToonThermostat: Invalid data received, or invalid username/password!
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 0:00
by macdelft
Same here, Toon stopped working in Domoticz on 14:17 on 12-2.
Anyone have any intel if this is for good, or not?
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 7:39
by richardklasens
Same here, finally time to hack my toon!
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 8:06
by zodracom
richardklasens wrote: ↑Wednesday 13 February 2019 7:39
Same here, finally time to hack my toon!
Share your actions, so we can do it to
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 8:18
by Attie
Stopped at 14:20... Looks like they've pulled the plug out. I was thinking about hacking the Toon for a while and now the time has come when there is no solution...
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 8:40
by Pandabeer
I'm facing the same problem - I have no programming skills - but (if I'm right) it's possible to add Toon through an API of Toon
see more information:
https://developer.toon.eu/
Willing to donate a small amount money for somebody who can make this to work...
Anybody?
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 9:35
by Brammetje
Mine stopped also yesterday at around 14:25. I am just building sensors and the logic to control my heating in the rest off the house when I have the fireplace burning in the living room. Mm this is not helping if I can't get domoticz to set the setpoint of toon higher then the actual living room temp anymore.
So I guess rooting toon is the only option left.
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 15:13
by Ritchie
Running into the same problem too, really to bad, I am using Toon together with 5 "slimme stekkers", measuring most of my power usage and creating graphs. Hope this issue can be solved..
- toon.png (83.63 KiB) Viewed 6756 times
- toon2.png (132.75 KiB) Viewed 6755 times
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 17:11
by tne7laa
Hier ook hetzelfde probleem.
Had gehoopt op dat het herstarten een oplossing bood maar helaas. Zoals ik het lees zal iedereen hier wel last van hebben.
De vraag is dan: en nu?
Hoop dat iemand een oplossing weet. Misschien een petitie bij Toon inleveren...
Gebruik een aantal jaren deze Domoticz<-->Toon en ben er eigenlijk van afhankelijk...
[sorry I should have written in English]
Does someone have a telephone number or email which we can contact?
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 18:07
by tne7laa
I did send an email to
[email protected]
This is the response from them:
Hi ,
Yes, you are at the right place. I am sorry to hear that you are having problems with your connectivity. Unfortunately, the domain you are using has been shut down due to deprecation and security reasons. All further outside communication with Toon can be done with the openAPI. Information about it is available here
https://developer.toon.eu
My apologies for this unexpected trouble on your end. We tried our best to inform our end users directly, in this case the native applications that this will happen. It seems that the information that the old endpoints are still used by domotics has not been known by the current team.
I am very happy to help in any way by getting you onto the openAPI.
Kind Regards,
Nikolas
Not the answer we are waiting for....
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 18:13
by stephanvdplas
I just called the supportdesk giving me the same answer. They do not know how to help and say they are not obligated to help for non-native toon support.
On the other hand, the openAPI stuff (
https://developer.toon.eu/) does look promising, doesn't it? I guess it should be possible to work with this.
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 18:54
by rinyheuvelman
As anyone else off course... same issues.
Due to my lack of IT skills, I’m not sure if (and if so, how) we can benefit from work already done:
https://github.com/krocat/ToonHA
For home assistant the earlier api is already used...
Re: Error ToonThermostat
Posted: Wednesday 13 February 2019 20:26
by eenernl
What about ToonAPI??
The employee of Eneco told me on twitter that we have to use the API Backend....
Iets even better if i would believe the website of toonApi.
The website says:
“Use of the Toon API is free. To protect our quality of service we have set a quotum of 10 calls per minute per display.”
Instead of 1 call per 5 minutes!