RFXCOM cannot be used? stays in boot load mode? [Solved]

[BigAlbert]

Version: 4.9700
Platform: Raspberry Pi
Plugin/Hardware: RFXCCOM RFXtrx433XL

Description:
I am new at the Domoticz and have the Z-Wave Plus stuff installed without any issue.
But I just bought a RFXCOM RFXtrx433XL so I can control my KAKU devices.

When the RFXCOM is inserted into the USB port of the Pi, it is recognized as ttyUSB1.
I can add the hardware in Domoticz:

Code: Select all

			RFXCOM - RFXtrx433 USB 433.92MHz
7	RFXCOM	Yes   Transceiver				/dev/ttyUSB1	Disabled
			Version: 27 Set Mode	

But when I try to update the firmware I get an error before it starts the updating:
(In the Get Bootloader version part)

Code: Select all

Problem updating firmware
RFXCOM: bootloader reset..

I notice that the RFXCOM has a red led burning, it does not go out, which indicates that it is in Boot load mode (what ever that may be )
It does this all the time, from the moment it is inserted to the USB port until it is removed from the USB port.

Can anyone tell me what I can do to fix this? Or is it a DOA RFXCOM?

I tried connecting it to a Windows 10 laptop. In this case the red led is on the entire time as well.
Using the RFXManager I can 'see' the device, but thats it.
The RFXFlash tool doesn't see the device, so I cannot update the firmware from here as well.

TIA,
Albert

[b_weijenberg]

I suppose the RFXtrx was operating and the update was not correct finished or the wrong firmware was selected.
Please contact support rfxcom.com for the procedure how to recover the RFXtrx.

[BigAlbert]

Thanks to the guys at RFXCOM everything now works as expected.

The problem was that I flashed the RFXtrx433E firmware into the FRX433trxXL.
If you do this you cannot flash the correct firmware into it.
After some hardware instructions provided by RFXCOM I could reset the device and could flash the correct firmware using my Windows laptop.

Thanks for the great support Bert!

[schoe024]

can you share the instructions from rfxcom?

[b_weijenberg]

See chapter 19 in the RFXtrx User Guide how to recover from a wrong or interrupted firmware flash.