zwave device not sending all info

[Draakje]

Hi all,

since a few days I don't receive all metering reports from a couple of my z-wave plug (NEO COOLCAM)
I do get Amps and Voltages but I don't get KWh (which is for me the important one)

No I do see some time outs in the logs but I have no idea how that is..
Distances between z-wave stick (AEONLABS) and plug is about 7 meters.

Any idea how to troubleshoot this ?
I have tried resetting the plug but with no results.. ( I am probably not doing it the right way.

I am running Ubuntu linux on my system.. And if tools are used I would like it to be linux tools.

Many thanks