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Re: MyDomoticz - Testers wanted!

Posted: Tuesday 01 May 2018 10:13
by chimit
Good day vivatauro,

First of all, thank you for your donation.
Secondly, what do your local Domoticz log files say about connecting to MyDomoticz?

Regards,

Rene Kluwen
vivatauro wrote: Tuesday 01 May 2018 0:10 Hi chimit:

I registered in mydomoticz and I was able to see my dashboard, but now it seems not. what I see in mydomoticz.com is the user incon in red color. Before that I was able to see it in green.
If I go to my domain (vivatauro.mydomoticz.com) I get an empty screen saying "Server Offline"
Is the server down or I did something wrong?

By the way, you got a donation from me too.

Thanks in advance for your help on this

Re: MyDomoticz - Testers wanted!

Posted: Tuesday 01 May 2018 13:51
by cnr437
can you share mydomoticz source code?

Re: MyDomoticz - Testers wanted!

Posted: Tuesday 01 May 2018 14:02
by chimit
At this moment there are no plans to open source the mydomoticz source code.
It's available though under a commercial license. Inquiries via pm.
cnr437 wrote: Tuesday 01 May 2018 13:51 can you share mydomoticz source code?

Re: MyDomoticz - Testers wanted!

Posted: Tuesday 01 May 2018 14:07
by cnr437
I cant compose pm, because of newbie at this forum, can you inform me about licensing procedure,
chimit wrote: Tuesday 01 May 2018 14:02 At this moment there are no plans to open source the mydomoticz source code.
It's available though under a commercial license. Inquiries via pm.
cnr437 wrote: Tuesday 01 May 2018 13:51 can you share mydomoticz source code?

Re: MyDomoticz - Testers wanted!

Posted: Tuesday 01 May 2018 14:09
by chimit
You can e-mail us at [email protected] about this.
cnr437 wrote: Tuesday 01 May 2018 14:07 I cant compose pm, because of newbie at this forum, can you inform me about licensing procedure,
chimit wrote: Tuesday 01 May 2018 14:02 At this moment there are no plans to open source the mydomoticz source code.
It's available though under a commercial license. Inquiries via pm.
cnr437 wrote: Tuesday 01 May 2018 13:51 can you share mydomoticz source code?

Re: MyDomoticz - Testers wanted!

Posted: Wednesday 02 May 2018 22:46
by vivatauro
chimit wrote: Tuesday 01 May 2018 10:13 Good day vivatauro,

First of all, thank you for your donation.
Secondly, what do your local Domoticz log files say about connecting to MyDomoticz?

Regards,

Rene Kluwen
vivatauro wrote: Tuesday 01 May 2018 0:10 Hi chimit:

I registered in mydomoticz and I was able to see my dashboard, but now it seems not. what I see in mydomoticz.com is the user incon in red color. Before that I was able to see it in green.
If I go to my domain (vivatauro.mydomoticz.com) I get an empty screen saying "Server Offline"
Is the server down or I did something wrong?

By the way, you got a donation from me too.

Thanks in advance for your help on this
Hi chimit.
I disconnected from mydomoticz since it was crashing my domoticz. I cannot even now access to thr mydomoticz page now. Is there still any issues?
Let me know if you want me to re-test.

Cheers

Sergio

Re: MyDomoticz - Testers wanted!

Posted: Thursday 03 May 2018 19:58
by mitko67
Hello everybody!
I already have a third day no access to https://my.domoticz.com and https://my_name.mydomoticz.com is also unavailable. Is there a problem with the server?

Re: MyDomoticz - Testers wanted!

Posted: Thursday 03 May 2018 21:38
by chimit
Hi, sorry. MyDomoticz did need to be kicked.
Apologies for the inconvenience.

== Rene
mitko67 wrote: Thursday 03 May 2018 19:58 Hello everybody!
I already have a third day no access to https://my.domoticz.com and https://my_name.mydomoticz.com is also unavailable. Is there a problem with the server?

Re: MyDomoticz - Testers wanted!

Posted: Thursday 03 May 2018 22:13
by mitko67
chimit wrote: Thursday 03 May 2018 21:38 Hi, sorry. MyDomoticz did need to be kicked.
Apologies for the inconvenience.

== Rene
mitko67 wrote: Thursday 03 May 2018 19:58 Hello everybody!
I already have a third day no access to https://my.domoticz.com and https://my_name.mydomoticz.com is also unavailable. Is there a problem with the server?
Thank you!!! Already everything works!

Re: MyDomoticz - Testers wanted!

Posted: Monday 07 May 2018 14:57
by zaakal
zaakal wrote: Tuesday 24 April 2018 14:00
jaha wrote: Friday 06 April 2018 10:34 Oh one more "bug"

Just changed the name of my domoticz on my.domoticz.com proxy and after that just blank dashboard.

my domo.png
I have exact same problem.
If i go directly http://my.domoticz.com/my/ "MyDomoticz Instance ID" - it works but dashboard is empty.
I still have empty dashboard.
2018-05-07 13:15:04.847 Error: PROXY: Read failed, code = 335544539. Reconnecting: short read

Re: MyDomoticz - Testers wanted!

Posted: Monday 07 May 2018 15:29
by chimit
One question: Are you using any special characters in your description?
zaakal wrote: Monday 07 May 2018 14:57
zaakal wrote: Tuesday 24 April 2018 14:00
jaha wrote: Friday 06 April 2018 10:34 Oh one more "bug"

Just changed the name of my domoticz on my.domoticz.com proxy and after that just blank dashboard.

my domo.png
I have exact same problem.
If i go directly http://my.domoticz.com/my/ "MyDomoticz Instance ID" - it works but dashboard is empty.
I still have empty dashboard.
2018-05-07 13:15:04.847 Error: PROXY: Read failed, code = 335544539. Reconnecting: short read

Re: MyDomoticz - Testers wanted!

Posted: Monday 07 May 2018 18:17
by zaakal
Do you mean Device names or Domoticz name?
In device names i use some .
chimit wrote: Monday 07 May 2018 15:29 One question: Are you using any special characters in your description?
zaakal wrote: Monday 07 May 2018 14:57
zaakal wrote: Tuesday 24 April 2018 14:00

I have exact same problem.
If i go directly http://my.domoticz.com/my/ "MyDomoticz Instance ID" - it works but dashboard is empty.
I still have empty dashboard.
2018-05-07 13:15:04.847 Error: PROXY: Read failed, code = 335544539. Reconnecting: short read

Re: MyDomoticz - Testers wanted!

Posted: Monday 07 May 2018 19:04
by chimit
I meant Domoticz name.
I suppose the device names with special characters used to work before the name change?
zaakal wrote: Monday 07 May 2018 18:17 Do you mean Device names or Domoticz name?
In device names i use some .
chimit wrote: Monday 07 May 2018 15:29 One question: Are you using any special characters in your description?
zaakal wrote: Monday 07 May 2018 14:57
I still have empty dashboard.
2018-05-07 13:15:04.847 Error: PROXY: Read failed, code = 335544539. Reconnecting: short read

Re: MyDomoticz - Testers wanted!

Posted: Monday 07 May 2018 20:49
by zaakal
In this unit i copied the error I have not used special charaters.
In another unit i may have used it. It is in remote location and i dont remember its web login so i have to check it at place.
Is it possible that beacuse of first unit the second one is giving error?

Now i have posted enough posts in forum so if u prefer I can PM afterwards. :D
chimit wrote: Monday 07 May 2018 19:04 I meant Domoticz name.
I suppose the device names with special characters used to work before the name change?
zaakal wrote: Monday 07 May 2018 18:17 Do you mean Device names or Domoticz name?
In device names i use some .
chimit wrote: Monday 07 May 2018 15:29 One question: Are you using any special characters in your description?


Re: MyDomoticz - Testers wanted!

Posted: Wednesday 09 May 2018 14:34
by Nautilus
Nautilus wrote: Wednesday 25 April 2018 20:23
chimit wrote: Wednesday 25 April 2018 12:49 One reason can be that you have two Domoticz instances.
It's possible that they have an identical apikey, when a backup from the first is transferred to the second at some point.

Another reason can be a network hitch. When you domoticz notices a disconnect it tries to connect again.
But if meanwhile MyDomoticz didn't notice the disconnect yet, it thinks your instance tries to connect multiple times at once.
Thanks for the reply. I only have one Domoticz instance and this issue has been there for a while. I was last able to use the service on March 13th (i.e. over a month ago) and since then it has shown "red" on my.domoticz. If I disable/enable the service in Domoticz I get the mentioned errors. So it is not at least any temporary network glitch. Not sure what else I could try?
I ended up removing the instance and creating a new. It worked for a while but now I'm getting the same error message again. Not much have changed, still only one Domoticz instance running and network working in a normal manner....

Re: MyDomoticz - Testers wanted!

Posted: Saturday 19 May 2018 10:56
by Slokoavac
I have same issue. What is worse. I have tried to delete instance, but it says it is online, although i turned off raspi with that domoticz. I have deleted name field and user pass, now i can not even access menu to try to delete instance. I have donated few euros, but this system seems to be deeply broken :(

can mydomoticz admin PM me so i can send him instance ID so it can be removed on server side? Otherwise i am stuck with this no name fake online instance i can't remove.

Image

Re: MyDomoticz - Testers wanted!

Posted: Saturday 19 May 2018 17:02
by tgg3
I'm getting a "Oops!!" message when I try to start my instance. What should I do?

Version: 3.9459
Platform: Raspberry Pi 3 B+ (Stretch)
Plugin/Hardware: MySensors 2.2.0 with a Serial Gateway

Re: MyDomoticz - Testers wanted!

Posted: Saturday 19 May 2018 23:04
by Slokoavac
@chmit

this is definetly UI bug. If i delete name of instance in mydomoticz, i can not edit it anymore since the name was the link to edit. Can you please delete instance that is stuck and fix this UI bug? :)

Image

thanks!

Re: MyDomoticz - Testers wanted!

Posted: Tuesday 29 May 2018 7:42
by zaakal
So checked all units - no special characters.
Still empty dashboard.
And if i make new account everything works....... but account i donated doesnt work.
zaakal wrote: Monday 07 May 2018 20:49 In this unit i copied the error I have not used special charaters.
In another unit i may have used it. It is in remote location and i dont remember its web login so i have to check it at place.
Is it possible that beacuse of first unit the second one is giving error?

Now i have posted enough posts in forum so if u prefer I can PM afterwards. :D
chimit wrote: Monday 07 May 2018 19:04 I meant Domoticz name.
I suppose the device names with special characters used to work before the name change?
zaakal wrote: Monday 07 May 2018 18:17 Do you mean Device names or Domoticz name?
In device names i use some .


Re: MyDomoticz - Testers wanted!

Posted: Wednesday 30 May 2018 7:49
by chimit
PM me your API KEY so I can transfer the donation to the new account.

== Rene
zaakal wrote: Tuesday 29 May 2018 7:42 So checked all units - no special characters.
Still empty dashboard.
And if i make new account everything works....... but account i donated doesnt work.
zaakal wrote: Monday 07 May 2018 20:49 In this unit i copied the error I have not used special charaters.
In another unit i may have used it. It is in remote location and i dont remember its web login so i have to check it at place.
Is it possible that beacuse of first unit the second one is giving error?

Now i have posted enough posts in forum so if u prefer I can PM afterwards. :D
chimit wrote: Monday 07 May 2018 19:04 I meant Domoticz name.
I suppose the device names with special characters used to work before the name change?