Z-Wave JS and Z-Stick gen5 sudden timeout problems

For Z-Wave related questions in Domoticz

Moderator: leecollings

Post Reply
kris
Posts: 45
Joined: Tuesday 12 April 2016 19:03
Target OS: Raspberry Pi / ODroid
Domoticz version: 2023.1
Contact:

Z-Wave JS and Z-Stick gen5 sudden timeout problems

Post by kris »

Hi.
I've been using Z-wave JS since September of this year. It's been working great. I run it as a docker container and connected to a Aeotec Z-stick gen5.
All of a sudden it has stopped working. No changes, updates or nothing.

I get these messages in the logs and Zwave JS UI and the whole Z-wave network is disconnected.

Code: Select all

Driver: Recovering unresponsive controller failed. Restarting the driver... (ZW0100)
Driver: Failed to initialize the driver: ZWaveError: Timeout while waiting for an ACK from the controller (ZW0200) at Driver.sendMessage (/usr/src/app/node_modules/zwave-js/src/lib/driver/Driver.ts:4981:23) at ZWaveController.identify (/usr/src/app/node_modules/zwave-js/src/lib/controller/Controller.ts:897:37) at Driver.initializeControllerAndNodes (/usr/src/app/node_modules/zwave-js/src/lib/driver/Driver.ts:1371:26) at Immediate.<anonymous> (/usr/src/app/node_modules/zwave-js/src/lib/driver/Driver.ts:1165:16) (ZW0100)
What do I do? I have read a couple of threads (on Home Assistant forums and on GitHub) but can't figure out what is happening.
I have tried to change power supply for the Pi and also tried adding a powered USB-hub for the stick but no change.
Domoticz 2023.2: Raspberry Pi 2B: Raspbian 11 Bullseye / Z-Wave JS 12.4.1 (docker): Aeotec Z-stick gen5 / Zigbee for Domoticz 7.1.007 [3.174]: PiZiGate 0321 / RFLink 1.48
solarboy
Posts: 345
Joined: Thursday 01 November 2018 19:47
Target OS: Raspberry Pi / ODroid
Domoticz version: 2024.6
Location: Portugal
Contact:

Re: Z-Wave JS and Z-Stick gen5 sudden timeout problems

Post by solarboy »

I would first plug it into a PC with zensys tools installed for a quick check that the hardware is functional.
Intel NUC with Ubuntu Server VM (Proxmox),mosquitto(docker),RFXtrx433E,zwavejsUI (docker),Zigbee2mqtt(docker),SMA Hub (docker),Harmony Hub plugin, Kodi plugin,Homebridge(docker)+Google Home,APC UPS,SMA Modbus,Mitsubishi MQTT, Broadlink,Dombus
solarboy
Posts: 345
Joined: Thursday 01 November 2018 19:47
Target OS: Raspberry Pi / ODroid
Domoticz version: 2024.6
Location: Portugal
Contact:

Re: Z-Wave JS and Z-Stick gen5 sudden timeout problems

Post by solarboy »

Intel NUC with Ubuntu Server VM (Proxmox),mosquitto(docker),RFXtrx433E,zwavejsUI (docker),Zigbee2mqtt(docker),SMA Hub (docker),Harmony Hub plugin, Kodi plugin,Homebridge(docker)+Google Home,APC UPS,SMA Modbus,Mitsubishi MQTT, Broadlink,Dombus
kris
Posts: 45
Joined: Tuesday 12 April 2016 19:03
Target OS: Raspberry Pi / ODroid
Domoticz version: 2023.1
Contact:

Re: Z-Wave JS and Z-Stick gen5 sudden timeout problems

Post by kris »

The Z-stick hardware is working. I also tried with a second spare Z-Stick gen5 and still have the same problem..
Domoticz 2023.2: Raspberry Pi 2B: Raspbian 11 Bullseye / Z-Wave JS 12.4.1 (docker): Aeotec Z-stick gen5 / Zigbee for Domoticz 7.1.007 [3.174]: PiZiGate 0321 / RFLink 1.48
User avatar
gizmocuz
Posts: 2549
Joined: Thursday 11 July 2013 18:59
Target OS: Raspberry Pi / ODroid
Domoticz version: beta
Location: Top of the world
Contact:

Re: Z-Wave JS and Z-Stick gen5 sudden timeout problems

Post by gizmocuz »

wild guess, but please change the power supply for your raspberry pi and make sure it has enough power (Amps)
Assuming you use docker compose, and specified the serial-by-id?
Are there more USB devices connected?

if you connect the device, what do you see when you issue

ls -al /dev/serial/by-id

If you are using docker compose, you specified /dev/serial/by-id/<id> as serial device?
Quality outlives Quantity!
kris
Posts: 45
Joined: Tuesday 12 April 2016 19:03
Target OS: Raspberry Pi / ODroid
Domoticz version: 2023.1
Contact:

Re: Z-Wave JS and Z-Stick gen5 sudden timeout problems

Post by kris »

It was the power supply. One of the first things I thought of in the first post. I found a 3A one and now everything is playing nice again.

Thanks!
Domoticz 2023.2: Raspberry Pi 2B: Raspbian 11 Bullseye / Z-Wave JS 12.4.1 (docker): Aeotec Z-stick gen5 / Zigbee for Domoticz 7.1.007 [3.174]: PiZiGate 0321 / RFLink 1.48
Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest