Dashticz 3.10.5 (beta) not working on Chrome

Dashticz, alternative dashboard based on HTML, CSS, jQuery

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desertdog
Posts: 84
Joined: Sunday 14 August 2016 13:45
Target OS: Raspberry Pi / ODroid
Domoticz version: 2020.1
Location: Netherlands
Contact:

Dashticz 3.10.5 (beta) not working on Chrome

Post by desertdog »

I am running version 3.10.5 (beta) and all seems to be working fine. I can access Dashticz on my iPhone, iPad, and macbook via Safari just fine. But when I try to open it on Arc (based on Chrome) or Chrome I get the infamous "Error, For more help visit Dashticz v3 documentation" notification.
On both browsers I did a full 'Clear browsing data', but the error is persistent.
So the question is: Does Dashticz 3.10.5 not work on Chrome (based) browsers or is there anything else I need to do to make this work?
Lokonli
Posts: 2260
Joined: Monday 29 August 2016 22:40
Target OS: Raspberry Pi / ODroid
Domoticz version:
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Re: Dashticz 3.10.5 (beta) not working on Chrome

Post by Lokonli »

It's working on Chrome.

Double check your Domoticz IP address.

You can also try the 'authentication' branch: In case of errors it shows more info, which may be useful.

Otherwise, we have to switch to good old debugging...:
In chrome open DevTools, by pressing F12.
refresh Dashticz
In DevTools->Console: which errors are reported?
In DevTools->Network: Do you see a network request with an error status?
desertdog
Posts: 84
Joined: Sunday 14 August 2016 13:45
Target OS: Raspberry Pi / ODroid
Domoticz version: 2020.1
Location: Netherlands
Contact:

Re: Dashticz 3.10.5 (beta) not working on Chrome

Post by desertdog »

Since I get the error generated by Dashticz (Error - For more help visit Dashticz v3 documentation) there doesn't seem anything wrong with IP address or other errors. This error is generated if something is wrong in the Dashticz config. But since it does work on multiple devices, there seems to be something wrong with the combination with Google Chrome (based) browsers.
Is there anything else I need to clean/dump in the browser that could solve this issue?
Lokonli
Posts: 2260
Joined: Monday 29 August 2016 22:40
Target OS: Raspberry Pi / ODroid
Domoticz version:
Contact:

Re: Dashticz 3.10.5 (beta) not working on Chrome

Post by Lokonli »

It there is an error in CONFIG.js, then Dashticz will report there is an error in CONFIG.js

It can be authentication related: Switch 'enable Basicauth on HTTP' to on in Domoticz->Setup->security.
Also it's advised to add the IP address of Dashticz to the trusted network setting in Domoticz.

Chrome also blocks mixed content: Dashticz can't access Domoticz via HTTP if Dashticz is opened via HTTPS. (Maybe iOS is more flexible in this)

With DevTools you probably can identify what's causing the problem.
desertdog
Posts: 84
Joined: Sunday 14 August 2016 13:45
Target OS: Raspberry Pi / ODroid
Domoticz version: 2020.1
Location: Netherlands
Contact:

Re: Dashticz 3.10.5 (beta) not working on Chrome

Post by desertdog »

I did some extended research and opening the dahsticz page in Incognito mode does work. SO there seems to be a problem with cookies/cache or something related. I already did 'Clear browsing data' a couple of times, removing all history and files, but this doesn't seem to work
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