Neo Coolcam Motion sensor PIR version?

[Plantje]

Recently I bought 4 additional second hand Z-Wave PIRs of Marktplaats (Dutch eBay). I was able to add one immediately, but the other 3 do not get paired at all. So, the gateway doesn't see the devices. Main issue here is that I don't know how to put them in inclusion mode.

If I hold the button for 10 seconds the LED doesn’t blink like I see in the online manuals.
The three that don’t connect have a QR code on the side, the one that does work doesn’t. If I scan the QR code it only displays a code. These three codes are: 0A20130212, 0A20178B27, 0A2015CB29
If I press the button once the LED lights up for about 5 seconds and then is off again.
If I quickly press the button 3 times the exact same thing happens.
If I press and hold the button it liights up. After 5 seconds it turns off and immediately lights up again (as I am holding the button of course). Then nothing happens.
Tried inserting the battery while pressing and holding the button.
If it detects movement it blinks twice.

The one that I could add just started blinking after pressing the button 3 times indicating it is in inclusion mode.

Now Neo Coolcam has 4 versions of the PIRs and they have (I think) Z-Wave, Zigbee and WiFi versions of these.
I have the Tuya app on my phone and tried adding them to Tuya, perhaps this person has sent me WiFi versions. But that didn't work.

I received the four sensors in one box and it included two different user manuals. I have added two pictures with the three that I cannot connect on the left and the one that I can connect on the right.

Could you please help me? Are these Z-Wave devices? How do I add them to my gateway? How can I reset them to factory defaults?

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[HarryB]

Hi, they have the Z-Wave logo.

So in that case set Domoticz in inclusion mode and click 3 times on the button within the sensor.
You have to do that quickly within 1,5 second.

Thanks,
Harry

[Plantje]

Thanks for getting back to me so soon. Perhaps I wasn't quick enough with pressing the button. Will try another few times.

However, where do you see the Z-Wave logo? If you're referring to the box, that's the box in which all four devices were sent to me. I think they took the box in which they received the one that is truly Z-Wave and does work

In the meantime I have opened up one of them. I see a CC1101 chip.

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If I Google it, I find 868Mhz and 433Mhz results.

[Plantje]

Hi, they have the Z-Wave logo.

So in that case set Domoticz in inclusion mode and click 3 times on the button within the sensor.
You have to do that quickly within 1,5 second.

Thanks,
Harry

I have been working with these things all day and nothing works

[Plantje]

This still doesn't let me go.

This seems to be the manual that looks most like one of the two manuals that I received in the box: [neo-coolcam-motion-sensor-2.pdf (webshopapp.com)](https://cdn.webshopapp.com/shops/253891 ... nsor-2.pdf)
What is mentioned on the LED indications also resembles to some extend what I see on the device itself.

However, in the manual in the box Z-Wave is not mentiond. That is why I started looking to find out what type of device it is. Assuming it might be a WiFi device I came across this manual: [NAS-PD01W0 WiFi motion sensor User Manual 15_NAS-PD01W0 UserMan SHENZHEN NEO ELECTRONICS (fccid.io)](https://fccid.io/Z52NAS-PD01W0/User-Man ... an-4035281)

I have installed the Smart Life app, the Tuya app. I have set my WiFi to 2.4Ghz only, I have used the Smart Life and Tuya apps to scan the QR code.... all resulted in nothing.

All three "non functioning" devices behave exactly the same way.

The seller also doesn't know what to do.

[Plantje]

One addition here...
Had a chat with the guy who's selling some Neo Coolcam WiFi PIRs on Marktplaats. (And is honest about the fact that they're WiFi): [≥ 4 Neo Coolcam Wifi bewegingsmelders — Alarmsystemen — Marktplaats](https://www.marktplaats.nl/v/doe-het-ze ... TE3NDYxLjA.)

He checked for me how those behave as follows: insert battery = LED lights up for about 2 seconds.
Press and hold button for a bit = blinking LED = pairing mode.
So it is different to how mine behave. He doesn't respond to follow up questions. I can understand that. If this would work, I would be willing to buy the four he has and add them. But I am not looking forward to buying even more that don't really work.

The lady who sold me mine doesn't respond anymore at all. That is the risk you run buying second hand devices.