Unable to Connect To EvoHome API

[Wilfman]

Hi,

I am new to Domoticz and installed it this morning with the aim of integrating it with my Honeywell Evohome.

The below errors are returned. Any ideas/suggestions?

2020-04-20 11:32:15.536 Status: (Evohome) connect to Evohome server
2020-04-20 11:32:16.683 Error: (Evohome) retrieve installation info returned message: Latest Eula is not accepted.
2020-04-20 11:32:16.683 Error: (Evohome) failed to retrieve installation info from server

Thanks

[FireWizard]

Hi,

@Wilfman

You wrote:

2020-04-20 11:32:15.536 Status: (Evohome) connect to Evohome server
2020-04-20 11:32:16.683 Error: (Evohome) retrieve installation info returned message: Latest Eula is not accepted.
2020-04-20 11:32:16.683 Error: (Evohome) failed to retrieve installation info from server

The first error after connection with the Evohome server is "Latest Eula is not accepted"
Eula stands for "End user license agreement"

The Evohome server expects from you, that you accept their agreement.

Before you can connect to their Web API you should connect to the URL which a web browser.
Probably you will, before you can proceed, be presented with a message that you have to accept.

This is usely a one time event and if you have accepted it, you can try to log in with Domoticz again.

Regards

[Wilfman]

Thanks for the response.

I have signed into my account and have not been asked to accept any EULA - Is there any specific URL for the Evohome API which I can test.

I am a UK based customer so my account is held in https://international.mytotalconnectcomfort.com/ not https://mytotalconnectcomfort.com/

[FireWizard]

Hi,

This problem is also described here: https://www.domoticz.com/forum/viewtopic.php?t=30428

I found also this: https://github.com/watchforstock/evohom ... /issues/53

Can you try and see if this works for you?

Regards

[Wilfman]

Hey, thanks for the links. I missed these when researching yesterday.

Deleting and recreating the account fixed the issue for me. Thanks! Now able to fully sync