[solved] ConBee II - Phoscon app - Gateway unreachable

[Sjonnie2017]

Hi All,

Since today I cannot access the gateway through the Phoscon app. It says:



I have reset the device and unplugged it to see if I could connect again but unfortunately not.

Deconz and deconz-gui are working fine as are the devices and scenes. It is just accessing the gateway that doesn't work.

I would like to be able to access the gateway before I update the firmware that was released on February 24th.

Any tips?

TIA

Greetz,

Sjonnie

[Thorgal789]

Hello
You are using the url : http://phoscon.de/app ?

So first check if deconz is running

Code: Select all

ps ax | grep deCONZ

And try to access to phoscon with local url.
On the GUI you have a button to the local url for Phoscon

BTW, this firmware is a beta version, not realy good idea to use it if you don't need it. It's easier to do firmware update trought phoscon.

Edit:
Ok so I understand better, Phoscon is working but if you try to go on "gateway" menu you have this screen ?
And you are sure deconz is working ATM ?

If it have worked before the firmware update, I thnik it will be better to rollback the firmware. Are you too using the last deconz version ?

[Sjonnie2017]

Hi Thorgal,

Thanks for your reply!

I have not updated the firmware yet because I first want to be able to see/access the gateway.

I have tried https://phoscon.de/pwa/etcetera_etcetera_etcetera but then I get "login failed".

If I use http://192.168.16.115:8080/pwa/index.html/etcetera I can login and see the devices and scenes but cannot access the gateway. If I try to access the gateway using the local url (on my pi 127.0.0.1:8080) I get the same results.

Deconz(-gui) is running just fine and all devices are reachable. Only I cannot access the gateway.

deCONZ_ConBeeII_0x26530700.bin.GCF is not marked as Beta. Are you sure I'd better wait? Now that I write that down... I can only update a final firmware from the Phoscon app if I can access the gateway

Greetz,

Sjonnie

[Thorgal789]

Hello,
So to resume
- Deconz is working
- Phoscon is working
- All your devices are working

But the link "gateway" in the menu give you this error ?

Yep it's a beta version, it's for that this version is not visible in Phoscon ATM.

Realy strange bug, first time I see that. Do you have a github account ? Or I will report the bug myself ? but ATM I realy don't have idea.

[Sjonnie2017]

Hi Thorgal,

Correct! Deconz, Phoscon and devices working. Only access to gateway through Phoscon app does not work.

It the firmware is Beta I will skip it and wait for RTM or final.

I have a GitHub account. Where should I post this bug (I only visit the rest plugin section on GitHub)?

Greetz,

Sjonnie

[Thorgal789]

Here https://github.com/dresden-elektronik/d ... est-plugin

And yes It's the github for the API, but you can submit too your problem with deconz, you can perhaps find some help else there is the support, but there is lot of users on the github, can be more fast than the support.

Just by curiosity can you try this command

Code: Select all

ps ax | grep deCONZ

And if you have "nothing to loose" try a conbee reset, perhaps there is some bad setting in device config.

For information I m Smanar on github.

[Sjonnie2017]

Hi Thorgal,

I will post the question over there.

This is the output for ps:

Code: Select all

pi@RPi3:~ $ ps ax | grep deCONZ
  370 ?        Ss    24:14 /bin/bash /usr/bin/deCONZ-update2.sh
  753 pts/0    S+     0:00 grep --color=auto deCONZ
 3980 ?        Ssl   32:01 /usr/bin/deCONZ -platform minimal --http-port=80
11691 ?        Ss    36:05 /bin/bash /usr/bin/deCONZ-WIFI2.sh

Resetting the device would be my last option if all else fails. I have 23 nodes and a fully configured Domoticz environment. Not to mention a rather extensive Dashticz dashboard. So not looking forward to replace all IDX's with new ones

Greetz,

Sjonnie

[Thorgal789]

Yep, I m just reading your issue on Deconz github ATM.

[Sjonnie2017]

Yes! I forgot to update this thread

The issue is solved by changing from beta repository to the stable repository. I got a brilliant tip from cs42 at the GitHub discussion board. Have a look here: https://github.com/dresden-elektronik/d ... ssues/2517

Happy camper!

Greetz,

Sjonnie