Aeotec Multisensor gen5 uncontrollable

[Plantje]

Just switched for two of my Aeotec gen 5 multisensors from USB power to battery power. One seems ok, but the other one seems to be uncontrollable.

If I enter the room I see it does notice movement. However, all settings that I want to apply don't "stick". I no it says it can take a while before the settings are applied. But is this hours?

It doesn't seem to have been seen for quite a while as well. It is close (within 1 meter open space) to a Fibaro Z-Wave smoke detector that is perfectly able to connect to Z-Wave. What am I missing here?

[lost]

If I enter the room I see it does notice movement. However, all settings that I want to apply don't "stick". I no it says it can take a while before the settings are applied. But is this hours?

Looks the device just started to operate as all battery devices : Will only wake-up at programmed interval, this may be 12 to 24h as a default. Meantime, config changes will be queued by open-zwave.

If you want to change this (as well as other parameters), being effective immediately, you'll have to change/apply parameters and trigger a wake-up on the device (see documentation, usually a defined number of association button press).

[Plantje]

Yes, I do see it currently has the state sleeping, whereas the other multisensors that I have have the state awake.

There is a wake-up interval setting which (by default) is set to 0. Unfortunately I cannot change that either I'll look for some documentation and see if there is a number of times to press the button to wake the device.

Thanks!

[lost]

There is a wake-up interval setting which (by default) is set to 0. Unfortunately I cannot change that either I'll look for some documentation and see if there is a number of times to press the button to wake the device.

I think 0 means never wake-up!
When not documented,for an already associated device, using the procedure documented for association may trigger a wake up.

For instance I have some Neo-coolcam PIRs that sometimes does not recover cleanly after a controller restart (rarely, with probability increasing with shutdown time: My bet is device mismatches it's configuration when a cyclic wake-up occurs while controller is shutdown).

There was no documented wake-up, only association (3 press) and disassociation (4 press) but 3 button press refresh config (if changed) and make it work again (if failing after a shutdown).

[Plantje]

Jup, I agree that that may be to never wake up. However, for the other two (non sleeping) multi sensors that is set to 0 as well. For the other of the two running on batteries I will update that to 3600 or so and bring it to sleep later on as well.

In the documentation it states to keep the inclusion button pressed for 3 seconds to wake the device or put it to sleep.

I will test everything once I get home. I am in the office at the moment.

[Plantje]

Ok, so I did some more testing and documented it...

According to the documentation pressing the inclusion button for 3 seconds will switch the device from being asleep to awake and vice versa. I've tested this numerous times, but it doesn't seem to make a difference. One is constantly "sleeping" and the other is constantly "ready".

Every now and then either one of the multisensors don't trigger the light when I am obviously moving. So, in Domoticz I see the movement sensor as "off" and it doesn't go to on. If I move in front of the sensor the light does blink, so it seems to be registering the movement. The same goes for the other way around: sometimes there is no movement for hours and hours and still in Domoticz the movement is indicated as "on". And as a result my lights stay constantly on.
What seems to help in those cases is to enable polling on the sensor for a while. And sometimes it doesn't help.

The weirdest thing is: if either one of the modules is "stuck" it keeps on sending light intensity and temperature at the interval I have set. And it is the actual correct value.
I've tested it where I had a sensor not responding to movement for about 24 hours and still every 5 minutes light intensity and temperature were sent to Domoticz

At this moment the one in the bathroom is "stuck" again and it keeps on sending "off" signals to Domoticz. This only happens with the one in the bathroom.

If anyone recognizes this and has an idea as to how to solve this I am happy to hear it!

[Plantje]

I always think it is decent to post back if an issue is solved...
So, I tried to completely remove the multisensory from the devices and from the Z-Wave network. Then I added it again. That was kind of weird again as well... only after a few times it got recognized. Then it noticed movement and switched the lights on once and it seemed stuck again as well. Even with polling on nothing happened.
Since I hadn't been able to change the configuration yet, the parameters weren't sent every 5 minutes either.

So, after a day or so, I disabled polling and pushed the inclusion button for 3 seconds again (which, according to the manual, is the switch between sleep and ready mode). After then it started sending the values every 5 minutes and it works properly with detecting movement and switching the lights.

So, I guess throwing it out once more and adding it again is solving this issue.

I will also test it with a Danfoss smart radiator knob and a smoke detector. These two work properly on everything, but just don't send the temperature on a regular interval.

[Plantje]

The Danfoss smart radiator knob has been treating me well since removing and re-adding it. Perhaps that is something that just needs to be done every so often.

The multi sensors sometimes still have their issues, but in general it seems to go well. Perhaps a dedicated Z-Wave extender could improve things here.