I've had errors at various rates since May 2024, but only one issue (Noveember last year) with the TCC app on my android phone, on the odd occasion I've used it.
Error messages from Domoticz vary between one to approximately 10 in any one day, I receive them by email.
What is strange however, is that I still obtain data from the TCC servers, nicely recorded in Domoticz.
On 7th March at 16:29 UTC I got an email from
[email protected]
Dear user,
We would like to notify you that the Total Connect Comfort service restored communication with the heating system installed in the following location:
I'd had a few messages around 2 a.m. that morning, but after the email the Domoticz errors almost stopped completely for a couple of days. There was only one on the 8th and one on the 9th, until 12:51 UTC on the 10th, when they were continuous for an hour. They stopped at 14:06, started again from 15:47, errors came again for about half an hour then stopped completely until 12:47 on the 13th March. They have barely stopped since.
I temporarily disabled the Evohome via Web API hardware item for a while to stop the spamming, which has of course resulted in the loss of data.
On re-enabling, the error messages are back, so I've disabled notifications for now.
The most recent error was :-
2025-03-14 14:15:01.473 Error: 17 SP Evohome: Status request failed with message: Timeout was reached
Has anyone seen similar patterns ?
Is there a way to get more information about the nature of the failure to connect ?
Why do I get data via the APi even though the messages are as shown by phkpr ?
Poll interval is 300 seconds
Synchronize schedule, Show schedule and Show location are all enabled.