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Z-Wave JS and Z-Stick gen5 sudden timeout problems

Posted: Saturday 30 December 2023 23:58
by kris
Hi.
I've been using Z-wave JS since September of this year. It's been working great. I run it as a docker container and connected to a Aeotec Z-stick gen5.
All of a sudden it has stopped working. No changes, updates or nothing.

I get these messages in the logs and Zwave JS UI and the whole Z-wave network is disconnected.

Code: Select all

Driver: Recovering unresponsive controller failed. Restarting the driver... (ZW0100)
Driver: Failed to initialize the driver: ZWaveError: Timeout while waiting for an ACK from the controller (ZW0200) at Driver.sendMessage (/usr/src/app/node_modules/zwave-js/src/lib/driver/Driver.ts:4981:23) at ZWaveController.identify (/usr/src/app/node_modules/zwave-js/src/lib/controller/Controller.ts:897:37) at Driver.initializeControllerAndNodes (/usr/src/app/node_modules/zwave-js/src/lib/driver/Driver.ts:1371:26) at Immediate.<anonymous> (/usr/src/app/node_modules/zwave-js/src/lib/driver/Driver.ts:1165:16) (ZW0100)
What do I do? I have read a couple of threads (on Home Assistant forums and on GitHub) but can't figure out what is happening.
I have tried to change power supply for the Pi and also tried adding a powered USB-hub for the stick but no change.

Re: Z-Wave JS and Z-Stick gen5 sudden timeout problems

Posted: Sunday 31 December 2023 1:07
by solarboy
I would first plug it into a PC with zensys tools installed for a quick check that the hardware is functional.

Re: Z-Wave JS and Z-Stick gen5 sudden timeout problems

Posted: Sunday 31 December 2023 1:09
by solarboy

Re: Z-Wave JS and Z-Stick gen5 sudden timeout problems

Posted: Wednesday 03 January 2024 15:09
by kris
The Z-stick hardware is working. I also tried with a second spare Z-Stick gen5 and still have the same problem..

Re: Z-Wave JS and Z-Stick gen5 sudden timeout problems

Posted: Wednesday 03 January 2024 16:00
by gizmocuz
wild guess, but please change the power supply for your raspberry pi and make sure it has enough power (Amps)
Assuming you use docker compose, and specified the serial-by-id?
Are there more USB devices connected?

if you connect the device, what do you see when you issue

ls -al /dev/serial/by-id

If you are using docker compose, you specified /dev/serial/by-id/<id> as serial device?

Re: Z-Wave JS and Z-Stick gen5 sudden timeout problems

Posted: Saturday 06 January 2024 15:18
by kris
It was the power supply. One of the first things I thought of in the first post. I found a 3A one and now everything is playing nice again.

Thanks!