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forum account

Posted: Monday 05 December 2022 20:52
by unlockuser
Why can I not use my existing account on the domoticz forum?

I cannot login.
I cannot reset the password (no reset e-mail, not in spam either even after plenty of tries over multiple days)
I cannot recreate an account with my existing username or password either.
>> I can only presume my account has been suspended or disabled for inactivity, I don't really mind recreating the account, however by disabling these accounts you are blocking people.

There is no way to contact admins directly, nor to contact them after creating this dummy account.

For a forum that pleas "Quality over Quantity", you make it damn hard to get to the quality ;)

Re: forum account

Posted: Monday 05 December 2022 21:43
by jvdz
... and the membername is ..... ? (just PM it so I can check ;) )

Re: forum account

Posted: Monday 05 December 2022 22:03
by unlockuser
I would like to but ... this is what I get when I try to PM you :roll:

Compose message

We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more in discussions to be able to use this feature.


to be honest don't think you should fix this just for my username, clearly the policies are a bit to strict.

username = qbic2007 by the way

Re: forum account

Posted: Monday 05 December 2022 22:53
by zak45
100% agree.

Same for me...
Just forget your password and you're lost... no way to have password reset.

After put my brain on pause mode for few days, Have been able to remember it, so this is why you can read these lines...
Have even tried to create a new username but after few hours no email link to validation...

Some improvement need there.

To board admin: you can remove user zak45tounlock, thanks.

Re: forum account

Posted: Monday 12 December 2022 10:27
by jvdz
unlockuser wrote: Monday 05 December 2022 22:03 to be honest don't think you should fix this just for my username, clearly the policies are a bit to strict.
username = qbic2007 by the way
Could you try again please? ... There was an issue with mailing to Gmail which now should be fixed.
Please also check your spam box after trying as I had the first emails go into the spam box.
zak45 wrote: Monday 05 December 2022 22:53 To board admin: you can remove user zak45tounlock, thanks.
Account removed.