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Moderator: leecollings

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unlockuser
Posts: 2
Joined: Monday 05 December 2022 20:37
Target OS: Linux
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forum account

Post by unlockuser »

Why can I not use my existing account on the domoticz forum?

I cannot login.
I cannot reset the password (no reset e-mail, not in spam either even after plenty of tries over multiple days)
I cannot recreate an account with my existing username or password either.
>> I can only presume my account has been suspended or disabled for inactivity, I don't really mind recreating the account, however by disabling these accounts you are blocking people.

There is no way to contact admins directly, nor to contact them after creating this dummy account.

For a forum that pleas "Quality over Quantity", you make it damn hard to get to the quality ;)
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jvdz
Posts: 2208
Joined: Tuesday 30 December 2014 19:25
Target OS: Raspberry Pi / ODroid
Domoticz version: 4.107
Location: Netherlands
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Re: forum account

Post by jvdz »

... and the membername is ..... ? (just PM it so I can check ;) )
New Garbage collection scripts: https://github.com/jvanderzande/GarbageCalendar
unlockuser
Posts: 2
Joined: Monday 05 December 2022 20:37
Target OS: Linux
Domoticz version:
Contact:

Re: forum account

Post by unlockuser »

I would like to but ... this is what I get when I try to PM you :roll:

Compose message

We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more in discussions to be able to use this feature.


to be honest don't think you should fix this just for my username, clearly the policies are a bit to strict.

username = qbic2007 by the way
zak45
Posts: 952
Joined: Sunday 22 January 2017 11:37
Target OS: Windows
Domoticz version: V2024.4
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Re: forum account

Post by zak45 »

100% agree.

Same for me...
Just forget your password and you're lost... no way to have password reset.

After put my brain on pause mode for few days, Have been able to remember it, so this is why you can read these lines...
Have even tried to create a new username but after few hours no email link to validation...

Some improvement need there.

To board admin: you can remove user zak45tounlock, thanks.
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jvdz
Posts: 2208
Joined: Tuesday 30 December 2014 19:25
Target OS: Raspberry Pi / ODroid
Domoticz version: 4.107
Location: Netherlands
Contact:

Re: forum account

Post by jvdz »

unlockuser wrote: Monday 05 December 2022 22:03 to be honest don't think you should fix this just for my username, clearly the policies are a bit to strict.
username = qbic2007 by the way
Could you try again please? ... There was an issue with mailing to Gmail which now should be fixed.
Please also check your spam box after trying as I had the first emails go into the spam box.
zak45 wrote: Monday 05 December 2022 22:53 To board admin: you can remove user zak45tounlock, thanks.
Account removed.
New Garbage collection scripts: https://github.com/jvanderzande/GarbageCalendar
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