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ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Friday 26 February 2021 19:39
by waltervl
I wanted to replace my Xiaomi motion sensor and bought a Sonoff SNZB-03 and a Silvercrest (LIDL) SMSZ1 A1 motion sensor.
But both do not want to pair. No reaction from Zigate.
I can pair other devices. I also paired last days with a Sonoff SNZB-04 door switch and a LEDdimmer.
I have in total 31 devices (11 routers, 20 battery) so not yet full.

I tried the ZiGate dashboard Admin include nodes but also there no reaction.
Running latest beta ZiGate plugin on beta 2020.2 (build 12901).

The Sonoff Motion Sensor is compatible with Zigate: https://zigate.fr/produits-sonoff-compa ... mouvement/
The Silvercrest sold by Lidl has no reference yet.

I am on Zigbee channel 11
What could be wrong?


Messages for pairing Silvercrest

Code: Select all

 2021-02-26 19:32:02.459 Python Plugin System: (ZiGate) [ZiGateForwarder_8] --> ['e885', 'ea22']
2021-02-26 19:32:02.458 Error: Python Plugin System: (ZiGate) DeviceExist - Found some inconsistency Inputs: ea22 bc33acfffe662d20 instead of None
2021-02-26 19:32:08.874 Python Plugin System: (ZiGate) [ ZiGateSerial_8] Zigate round trip 0x8011 time seems long. 6411 ms for 0045 ea22 SendingQueue: 0
2021-02-26 19:32:16.745 Status: Python Plugin System: (ZiGate) [0] NEW OBJECT: ea22 TimeOut in 0045 restarting at 0x004d 
 2021-02-26 19:33:24.357 Error: Python Plugin System: (ZiGate) [5] NEW OBJECT: ea22 Not able to get all needed attributes on time
2021-02-26 19:33:24.357 Error: Python Plugin System: (ZiGate) processNotinDB - not able to find response from ea22 stop process at 0045
2021-02-26 19:33:24.357 Error: Python Plugin System: (ZiGate) processNotinDB - RIA: 5 waitForDomoDeviceCreation: False, capturePairingInfos: 0 Model:
2021-02-26 19:33:24.360 Error: Python Plugin System: (ZiGate) processNotinDB - Collected Infos are : {'Version': '3', 'ZDeviceName': '', 'Status': 'UNKNOW', 'SQN': '', 'Ep': {}, 'Heartbeat': '1', 'RIA': '5', 'LQI': {}, 'Battery': {}, 'Model': '', 'ForceAckCommands': [], 'MacCapa': '80', 'IEEE': 'bc33acfffe662d20', 'Type': {}, 'ProfileID': {}, 'ZDeviceID': {}, 'App Version': '', 'Attributes List': {}, 'DeviceType': 'RFD', 'HW Version': '', 'Last Cmds': [], 'LogicalType': 'End Device', 'Manufacturer': '', 'Manufacturer Name': '', 'NbEp': '', 'PowerSource': '', 'ReadAttributes': {}, 'ReceiveOnIdle': '', 'Stack Version': '', 'Stamp': {'time': 1614364322.4602954, 'Time': '2021-02-26 19:32:02', 'MsgType': ' 4d', 'LastSeen': 1614364322}, 'ZCL Version': '', 'Health': 'Live', 'Capability': ['Reduced-Function Device', 'Standard security', 'NwkAddr should be allocated'], 'Announced': {'Rejoin': '00', 'TimeStamp': 1614364396.607599}, 'PairingInProgress': True, 'ConsistencyCheck': 'Bad Pairing'} 
Messages for pairing Sonoff:

Code: Select all

2021-02-26 19:35:53.120 Error: Python Plugin System: (ZiGate) DeviceExist - Found some inconsistency Inputs: 438b 00124b001f443dce instead of None
2021-02-26 19:35:59.538 Python Plugin System: (ZiGate) [ ZiGateSerial_8] Zigate round trip 0x8011 time seems long. 6411 ms for 0045 438b SendingQueue: 0
2021-02-26 19:36:04.449 Status: Python Plugin System: (ZiGate) [0] NEW OBJECT: 438b TimeOut in 0045 restarting at 0x004d
2021-02-26 19:37:06.971 Status: Python Plugin System: (ZiGate) [4] NEW OBJECT: 438b TimeOut in 0045 restarting at 0x004d
2021-02-26 19:37:12.017 Error: Python Plugin System: (ZiGate) [5] NEW OBJECT: 438b Not able to get all needed attributes on time
2021-02-26 19:37:12.017 Error: Python Plugin System: (ZiGate) processNotinDB - not able to find response from 438b stop process at 0045
2021-02-26 19:37:12.017 Error: Python Plugin System: (ZiGate) processNotinDB - RIA: 5 waitForDomoDeviceCreation: False, capturePairingInfos: 0 Model:
2021-02-26 19:37:12.018 Error: Python Plugin System: (ZiGate) processNotinDB - Collected Infos are : {'Version': '3', 'ZDeviceName': '', 'Status': 'UNKNOW', 'SQN': '', 'Ep': {}, 'Heartbeat': '1', 'RIA': '5', 'LQI': {}, 'Battery': {}, 'Model': '', 'ForceAckCommands': [], 'MacCapa': '80', 'IEEE': '00124b001f443dce', 'Type': {}, 'ProfileID': {}, 'ZDeviceID': {}, 'App Version': '', 'Attributes List': {}, 'DeviceType': 'RFD', 'HW Version': '', 'Last Cmds': [], 'LogicalType': 'End Device', 'Manufacturer': '', 'Manufacturer Name': '', 'NbEp': '', 'PowerSource': '', 'ReadAttributes': {}, 'ReceiveOnIdle': '', 'Stack Version': '', 'Stamp': {'time': 1614364553.1224244, 'Time': '2021-02-26 19:35:53', 'MsgType': ' 4d', 'LastSeen': 1614364553}, 'ZCL Version': '', 'Health': 'Live', 'Capability': ['Reduced-Function Device', 'Standard security', 'NwkAddr should be allocated'], 'PairingInProgress': True, 'ConsistencyCheck': 'Bad Pairing'} 

Re: ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Saturday 27 February 2021 10:01
by pipiche
This looks like a ZiGate full behaviour ...
Which firmware are you ?

I do confirm that the SonOff SNZB-03 Motion detector works with ZiGate and the plugin

Re: ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Saturday 27 February 2021 10:08
by waltervl
I am on firmware 31d
But the total number of devices could be around 70 isn't it?

Re: ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Saturday 27 February 2021 14:28
by waltervl
I read somewhere that there is an 11 days delete time for battery devices? I removed the current motion sensor but still not able to add the new one, same message.

I also powered off my computer and Zigate completely to perhaps trigger a reset of Zigate memory but also no success.

Re: ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Monday 01 March 2021 11:29
by waltervl
@pipiche Is this already implemented in the plugin: https://zigate.fr/documentation/deplace ... la-zigate/
What can I do to free up some memory in my Zigate?

Re: ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Monday 01 March 2021 11:32
by pipiche
No the PDMonHost is not implemented, and I cannot really comment on your issue from a plugin perspective. We got the device annoucement however the plugin is not receiving any more information.
I strongly suspect something wrong on the ZiGate which doesn't go further. You might want to contact the ZiGate owner.

Re: ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Monday 01 March 2021 18:48
by waltervl
I posted my question on the Zigate forum: https://zigate.fr/forum/topic/zigate-no ... ostid-2148

Re: ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Wednesday 10 March 2021 9:17
by waltervl
waltervl wrote: Monday 01 March 2021 18:48 I posted my question on the Zigate forum: https://zigate.fr/forum/topic/zigate-no ... ostid-2148
Not very responsive over there.....

Re: ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Tuesday 23 March 2021 18:34
by pipiche
From my opinion the only thing which is left is an Erase PDM and redo the pairing. It is for sure not expected that you stuck at around 30 devices

Re: ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Tuesday 23 March 2021 19:27
by waltervl
Yes, I am postponing this repairing action for some weeks now. One day I will have to.
Do you know if there is something to be developed on firmware level to manage the PDM so this can be prevented? There will be more Zigate users with this issue I guess.

Re: ZiGate will not pair with Silvercrest and Sonoff motion Sensors

Posted: Tuesday 23 March 2021 19:55
by pipiche
Yes they are some work on going. On the up coming 31e they have fixed a memory leak (for some particular cases like Schneider Wiser users, Aqara Opple switches )
and then finaly the ZiGate V2 will come