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Unable to Connect To EvoHome API
Posted: Monday 20 April 2020 12:50
by Wilfman
Hi,
I am new to Domoticz and installed it this morning with the aim of integrating it with my Honeywell Evohome.
The below errors are returned. Any ideas/suggestions?
2020-04-20 11:32:15.536 Status: (Evohome) connect to Evohome server
2020-04-20 11:32:16.683 Error: (Evohome) retrieve installation info returned message: Latest Eula is not accepted.
2020-04-20 11:32:16.683 Error: (Evohome) failed to retrieve installation info from server
Thanks
Re: Unable to Connect To EvoHome API
Posted: Monday 20 April 2020 18:11
by FireWizard
Hi,
@Wilfman
You wrote:
2020-04-20 11:32:15.536 Status: (Evohome) connect to Evohome server
2020-04-20 11:32:16.683 Error: (Evohome) retrieve installation info returned message: Latest Eula is not accepted.
2020-04-20 11:32:16.683 Error: (Evohome) failed to retrieve installation info from server
The first error after connection with the Evohome server is "Latest Eula is not accepted"
Eula stands for "End user license agreement"
The Evohome server expects from you, that you accept their agreement.
Before you can connect to their Web API you should connect to the URL which a web browser.
Probably you will, before you can proceed, be presented with a message that you have to accept.
This is usely a one time event and if you have accepted it, you can try to log in with Domoticz again.
Regards
Re: Unable to Connect To EvoHome API
Posted: Tuesday 21 April 2020 11:36
by Wilfman
Thanks for the response.
I have signed into my account and have not been asked to accept any EULA - Is there any specific URL for the Evohome API which I can test.
I am a UK based customer so my account is held in
https://international.mytotalconnectcomfort.com/ not
https://mytotalconnectcomfort.com/
Re: Unable to Connect To EvoHome API
Posted: Tuesday 21 April 2020 16:51
by FireWizard
Hi,
This problem is also described here:
https://www.domoticz.com/forum/viewtopic.php?t=30428
I found also this:
https://github.com/watchforstock/evohom ... /issues/53
Can you try and see if this works for you?
Regards
Re: Unable to Connect To EvoHome API
Posted: Tuesday 21 April 2020 22:36
by Wilfman
Hey, thanks for the links. I missed these when researching yesterday.
Deleting and recreating the account fixed the issue for me. Thanks! Now able to fully sync