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Eurotronic Spirit Zwave-plus inclusion

Posted: Friday 07 June 2019 14:16
by Westcott
Hi,
I've just got one of these, and it doesn't go into inclusion mode.
Eurotronic have so far not replied to my support email.

When the batteries are inserted, the display shows "1" then "3" then "4" and then "5", and a brief whirring sound.
Nothing more happens, no button presses have any effect.
Just the same when I try a factory reset.

Does anyone have an idea what is wrong?
Thanks

Re: Eurotronic Spirit Zwave-plus inclusion

Posted: Friday 07 June 2019 17:02
by knielen
Looks like you haven't installed the thermosat on your radiator yet and it fails on setting the open & close position.

Re: Eurotronic Spirit Zwave-plus inclusion

Posted: Saturday 08 June 2019 0:18
by Westcott
Hi Knielen,
Thanks, yes I thought that too.
However, it does the same thing when mounted on a valve.
No error codes are shown, it just stops on "5"
The instructions seem to say include it first, then mount it.

UPDATE: Eurotronic Spirit Zwave-plus inclusion

Posted: Thursday 13 June 2019 20:54
by Westcott
It was a defective brand-new valve!
The replacement from Amazon works correctly.