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v 4.9700 - Start as a s'Service' & Cannot create/edit scenes

Posted: Sunday 29 July 2018 9:25
by KevinR
1) In Windows 10 ,I uninstalled a working v.8153, reboot, then installed 4.9700 no problem, selecting 'Run as a Service.

Then restored my Domoticz database from a backup, and cleared the browser cache (Chrome). Reboot Windows.

Result - No switches or scenes.

2) Did same again, but without selecting 'Run as a Service'.

Result - All switches and Scenes available and working, but....Cannot create/edit scenes.


Anyone have experience of or a fix for this, please?

Re: v 4.9700 - Start as a s'Service' & Cannot create/edit scenes

Posted: Sunday 29 July 2018 10:18
by waaren
KevinR wrote: Sunday 29 July 2018 9:25 1) In Windows 10 ,I uninstalled a working v.8153, reboot, then installed 4.9700 no problem, selecting 'Run as a Service.

Then restored my Domoticz database from a backup, and cleared the browser cache (Chrome). Reboot Windows.

Result - No switches or scenes.

2) Did same again, but without selecting 'Run as a Service'.

Result - All switches and Scenes available and working, but....Cannot create/edit scenes.


Anyone have experience of or a fix for this, please?
A lot of the problems users experience after a domoticz update are gone when the browsercache and appcache are cleared. There are also quite a number of posts on this forum related to these kind of problems.

To summarize and sorted from little effort to a bit more effort take these steps and check after each step if it address the issues you encounter.

- clear browser cache and appcache
Chrome: chrome://appcache-internals/#
Firefox: https://support.mozilla.org/en-US/kb/storage

- in www/js look for domoticz.js.gz, if its there remove it, (KEEP domoticz.js !! )
- use incognito mode using
Chrome [control] [shift] n
Firefox: [control] [shift] p

- restart domoticz
- rename the location of the original installation and install the new version to an empty target directory. Next copy database and scripts from the old location and fire it up.


Hope this will also solve your problem.

Re: v 4.9700 - Start as a s'Service' & Cannot create/edit scenes

Posted: Friday 03 August 2018 8:20
by KevinR
Hi waaren,
Many thanks for the reply.

Followed your guidance and have 4.9700 running with all my switches/scenes restored from a backup, and can edit as required.

However, it will not work if I install Domoticz as 'Run As A Service'.

Any Ideas?

Re: v 4.9700 - Start as a s'Service' & Cannot create/edit scenes

Posted: Friday 03 August 2018 9:11
by KevinR
Hi waaren,
Solved starting Domotixz after a reboot by adding Domoticz to the Windows Common Startup folder.

Now working well.

Thanks for your input.

Re: v 4.9700 - Start as a s'Service' & Cannot create/edit scenes

Posted: Wednesday 10 April 2019 17:24
by BigOpus
I see that Problem when I try to start domoticz as an administrator.