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Re: Testers wanted!

Posted: Wednesday 30 May 2018 18:00
by AllesVanZelf
chimit wrote: Saturday 23 January 2016 22:13 You can click on the green icon and you will have access to your Domoticz.
Something to include on the Wiki pages.
Thanks for this. I took me some time to find out how to see my domoticz 'instance'. :(

Re: MyDomoticz - Testers wanted!

Posted: Thursday 07 June 2018 8:41
by AllesVanZelf
Is:
mydomoticz.com
the same as:
my.domoticz.com
It looks the same. But just to make sure.

Re: MyDomoticz - Testers wanted!

Posted: Thursday 07 June 2018 8:46
by chimit
Hi, yes. You have a very good question here.

But yes, it's the same. mydomoticz.com is the domain that the vanity hosts reside on.
my.domoticz.com is the official (legacy) host name.

Re: MyDomoticz - Testers wanted!

Posted: Thursday 07 June 2018 9:34
by AllesVanZelf
Okay thank you!

Re: MyDomoticz - Testers wanted!

Posted: Tuesday 19 June 2018 16:24
by Prutsium
Is My.Domoticz offline?

Had it running today and all worked great with 2 systems but sudden its gone. (domoticz offline message after clicking them while they show online)
Restarted both Pi's but no result i see them online in My.Domoticz but the data counter doesnt go up so seems no data comes in.

Re: MyDomoticz - Testers wanted!

Posted: Tuesday 19 June 2018 16:33
by Cees
Prutsium wrote: Tuesday 19 June 2018 16:24 Is My.Domoticz offline?
For what is worth: Everything seems to be working on my side.

Re: MyDomoticz - Testers wanted!

Posted: Tuesday 19 June 2018 17:47
by Prutsium
Cees wrote: Tuesday 19 June 2018 16:33
Prutsium wrote: Tuesday 19 June 2018 16:24 Is My.Domoticz offline?
For what is worth: Everything seems to be working on my side.
Strange enough suddenly it works again had to enable and disable My.Domoticz in the Domoticz setup a few times.
Not sure if that helped or it was just a matter of time ......

Re: MyDomoticz - Testers wanted!

Posted: Thursday 21 June 2018 6:37
by tgg3
If I login with my vanity hostname I see a blank page with only the colored background. I don't even get to select an instance. This worked previously.

Logging into www.mydomoticz.com works correctly.

Re: MyDomoticz - Testers wanted!

Posted: Tuesday 26 June 2018 20:17
by Prutsium
Seems that there are some issues with My.Domoticz ????
Site often doesn't respond or comes with an offline page.

Re: MyDomoticz - Testers wanted!

Posted: Wednesday 27 June 2018 15:13
by tomchees
@Prutsium, I also confirm my.domoticz.com appears to be offline since at least yesterday :(

Re: MyDomoticz - Testers wanted!

Posted: Friday 29 June 2018 9:30
by Prutsium
Seems to be online again Yahooooo!

Re: MyDomoticz - Testers wanted!

Posted: Friday 29 June 2018 17:51
by Tmaster2018
NOT ANYMOre!

It is related with release of Domoticz new version?

can we do something about that?for example de paid/donate version don't have this long failures?

I know i still on free version :oops: ,but just to understand what happens :mrgreen:

Re: MyDomoticz - Testers wanted!

Posted: Wednesday 11 July 2018 22:17
by MobileDomUser
Lately I have been having issues connecting to mydomoticz.com, my instance is showing offline now. I think this may be a symptom:

Code: Select all

2018-07-11 16:03:18.872 Accepting shared server connections via MyDomotiz (see settings menu).
2018-07-11 16:03:18.886 Active notification Subsystems: email, pushbullet (2/13)
2018-07-11 16:03:18.869 Status: Proxymanager started.
2018-07-11 16:03:20.991 Status: PROXY: Authenticate result: Disallowing due to maxinstances (2725773122DF087)..
I have tried enabling and disabling in MyDomoticz settings of the settings page multiple times, tried removing my instance with it disabled several times (each time I get "Cannot delete while the instance is online"), making sure the Rpi3 this runs on is up-to-date, etc.

Is it possibly a server-ralated issue, it seems there was a similar issue reported in viewtopic.php?t=7764&start=60#p68702?

Re: MyDomoticz - Testers wanted!

Posted: Wednesday 08 August 2018 19:50
by modF
What is the correct procedure for removing an instance ID from my local installation on Windows? In another location, I have a raspberry pi connected and functioning, but I can't seem to get my windows version connected to MyDomoticz. I keep getting the error of invalid credentials for this instance/api. I know they are good, so I tried to get a new instance ID and this one will not go away. I've tried removing all of my credentials from the settings page, enabling/disabling, restarting, upgrading to the latest version. The instance ID on the windows one is the same one that has been there for at least a year or more.

Re: MyDomoticz - Testers wanted!

Posted: Tuesday 21 August 2018 17:52
by modF
I am still having this same issue even after grabbing today's 4.9917 version. I believe I have tried just about everything I can think of short of uninstalling and removing everything, I would really like to not lose the last couple years of data. If anyone has any suggestions please tell! :)

Re: MyDomoticz - Testers wanted!

Posted: Friday 24 August 2018 12:00
by chimit
tgg3 wrote: Thursday 21 June 2018 6:37 If I login with my vanity hostname I see a blank page with only the colored background. I don't even get to select an instance. This worked previously.

Logging into www.mydomoticz.com works correctly.
When you log in with your vanity hostname, you will be directed directly to the Domoticz screen. There's no instance selection, since you already do that by choosing the hostname.

Re: MyDomoticz - Testers wanted!

Posted: Friday 24 August 2018 12:02
by chimit
Tmaster2018 wrote: Friday 29 June 2018 17:51 NOT ANYMOre!

It is related with release of Domoticz new version?

can we do something about that?for example de paid/donate version don't have this long failures?

I know i still on free version :oops: ,but just to understand what happens :mrgreen:
To the people that were experiencing mydomoticz being intermittently offline.
I've been working for the past week or so on fixing this. I think I got it now. It took a bit because of the holidays as well.
But mydomoticz should be more infrequent offline since now.

Re: MyDomoticz - Testers wanted!

Posted: Friday 24 August 2018 12:05
by chimit
modF wrote: Wednesday 08 August 2018 19:50 What is the correct procedure for removing an instance ID from my local installation on Windows? In another location, I have a raspberry pi connected and functioning, but I can't seem to get my windows version connected to MyDomoticz. I keep getting the error of invalid credentials for this instance/api. I know they are good, so I tried to get a new instance ID and this one will not go away. I've tried removing all of my credentials from the settings page, enabling/disabling, restarting, upgrading to the latest version. The instance ID on the windows one is the same one that has been there for at least a year or more.
If you like, PM me your api key and instance key so I look into your matter.

Re: MyDomoticz - Testers wanted!

Posted: Friday 24 August 2018 14:39
by chimit
MobileDomUser wrote: Wednesday 11 July 2018 22:17 Lately I have been having issues connecting to mydomoticz.com, my instance is showing offline now. I think this may be a symptom:

Code: Select all

2018-07-11 16:03:18.872 Accepting shared server connections via MyDomotiz (see settings menu).
2018-07-11 16:03:18.886 Active notification Subsystems: email, pushbullet (2/13)
2018-07-11 16:03:18.869 Status: Proxymanager started.
2018-07-11 16:03:20.991 Status: PROXY: Authenticate result: Disallowing due to maxinstances (2725773122DF087)..
I have tried enabling and disabling in MyDomoticz settings of the settings page multiple times, tried removing my instance with it disabled several times (each time I get "Cannot delete while the instance is online"), making sure the Rpi3 this runs on is up-to-date, etc.

Is it possibly a server-ralated issue, it seems there was a similar issue reported in viewtopic.php?t=7764&start=60#p68702?
By chance I caught this one in the server code. One also got this error message erroneously when a whitelist ip was entered and the domoticz connected from a different ip.
This caused a lot of confusion as well. A fix will be put online in the next release, within a day, more or less.

Rene

Re: MyDomoticz - Testers wanted!

Posted: Sunday 09 September 2018 13:34
by gcoupe
Is there some reason why the incorrect URL is given for the MyDomoticz service in the Wiki pages? It gives https://my.domoticz.com/ as the URL in at least two places instead of http://mydomoticz.com/ (using my.domoticz.com gives a "site not found" warning, and using https://mydomoticz.com gives a security warning...)