Domoticz

Hi, recently I don't see anything the same after update do v.3.5877
Error: PROXY: StartThread(): Exception: resolve: Host not found (authoritative) in logs every time after domoticz reboot
API key in place, MyDomoticz enable and Apps Allowed disabled in settings
browser cache cleared
thanks in advance for help

mirasp wrote:Hi, recently I don't see anything
2016-12-13 18-12-55.jpg
the same after update do v.3.5877
Error: PROXY: StartThread(): Exception: resolve: Host not found (authoritative) in logs every time after domoticz reboot
API key in place, MyDomoticz enable and Apps Allowed disabled in settings
browser cache cleared
thanks in advance for help

If you get that message in your logs, then probably you are using the latest stable version of Domoticz.
In order to use MyDomoticz you need to switch to beta channel updates.
Or just be patient for the new stable release.

Ok, thanks

chimit wrote:

Rolfie wrote:Hi,

Recently I installed Domoticz (D) and also created the MyDomoticz (MD) account. But the dashboard from my D is not showing up in MD. I do have an API key that shows up in my settings. I'm running the beta channel (fully updated) and my log entry just displays:

Code: Select all

PROXY: Authenticate result: success.

I do have a different error in my log that I think started when I switched from stable to beta, but not sure if thats related:

Code: Select all

Error: PluginSystem: Failed load 'libpython3.5.so', Python probably not installed on system.

Already tried clearing my cache and refreshing my browser. Do you might have an idea what the issue could be? Thanks.

Rolf

In case you created more than one account, the api key might be different from the one that you use to log in.

I'm just using one account.

Rolfie wrote:

chimit wrote:

Rolfie wrote:Hi,

Recently I installed Domoticz (D) and also created the MyDomoticz (MD) account. But the dashboard from my D is not showing up in MD. I do have an API key that shows up in my settings. I'm running the beta channel (fully updated) and my log entry just displays:

Code: Select all

PROXY: Authenticate result: success.

I do have a different error in my log that I think started when I switched from stable to beta, but not sure if thats related:

Code: Select all

Error: PluginSystem: Failed load 'libpython3.5.so', Python probably not installed on system.

Already tried clearing my cache and refreshing my browser. Do you might have an idea what the issue could be? Thanks.

Rolf

In case you created more than one account, the api key might be different from the one that you use to log in.

I'm just using one account.

If you PM me that account, I'll have a look for you.

Thanks @Rolfie for reporting that the dashboard has issues with the some Firefox and Edge browsers.
We will look into the issue.

Hi,

Mydomoticz has stopped working 2 days ago (after working for a couple of weeks).
After logging I can see that my instance is red.

The only thing which changed on my setup is that my rooters are now cascaded (iso 2 rooters with each a hdcp server).


This is what I see in the log:
2016-12-29 19:47:36.493 Proxymanager started.
2016-12-29 19:47:51.673 PROXY: Authenticate result: IP not whitelisted.
2016-12-29 19:48:51.695 Error: PROXY: timeout occurred, reconnecting


after trying some things I am seeing:
2016-12-29 19:59:51.208 Error: PROXY: Error resolving domoproxy.domoticz.com: Host not found (authoritative)


any tips how I could solve this problem?

bbos wrote:Hi,

Mydomoticz has stopped working 2 days ago (after working for a couple of weeks).
After logging I can see that my instance is red.

The only thing which changed on my setup is that my rooters are now cascaded (iso 2 rooters with each a hdcp server).


This is what I see in the log:
2016-12-29 19:47:36.493 Proxymanager started.
2016-12-29 19:47:51.673 PROXY: Authenticate result: IP not whitelisted.
2016-12-29 19:48:51.695 Error: PROXY: timeout occurred, reconnecting


after trying some things I am seeing:
2016-12-29 19:59:51.208 Error: PROXY: Error resolving domoproxy.domoticz.com: Host not found (authoritative)


any tips how I could solve this problem?

In the settings of the Domoticz icon in your dashboard, check if the proper IP address of your Domoticz connection is listed.
When in doubt, just make it empty.
Possibly it can also be an ipv6 address.

== Rene

chimit wrote:

bbos wrote:Hi,

Mydomoticz has stopped working 2 days ago (after working for a couple of weeks).
After logging I can see that my instance is red.

The only thing which changed on my setup is that my rooters are now cascaded (iso 2 rooters with each a hdcp server).


This is what I see in the log:
2016-12-29 19:47:36.493 Proxymanager started.
2016-12-29 19:47:51.673 PROXY: Authenticate result: IP not whitelisted.
2016-12-29 19:48:51.695 Error: PROXY: timeout occurred, reconnecting


after trying some things I am seeing:
2016-12-29 19:59:51.208 Error: PROXY: Error resolving domoproxy.domoticz.com: Host not found (authoritative)


any tips how I could solve this problem?

In the settings of the Domoticz icon in your dashboard, check if the proper IP address of your Domoticz connection is listed.
When in doubt, just make it empty.
Possibly it can also be an ipv6 address.

== Rene

This fixed the problem! thank you very much!

" the settings of the Domoticz icon in your dashboard,"

where would that be. I can't find anywhere where i can change an ip address

If you click on the name "My Domoticz" (by default) you will get the settings screen.

I just made MD account, it just wont work API key is i its place and enabled from settings. Nothing appears, in wiki it says to look possible errors in logs, what logs and where ?

tontze wrote:I just made MD account, it just wont work API key is i its place and enabled from settings. Nothing appears, in wiki it says to look possible errors in logs, what logs and where ?

You can access the Domoticz logs from the settings menu in Domoticz.
What browser are you using?

chimit wrote:

tontze wrote:I just made MD account, it just wont work API key is i its place and enabled from settings. Nothing appears, in wiki it says to look possible errors in logs, what logs and where ?

You can access the Domoticz logs from the settings menu in Domoticz.
What browser are you using?

I'm using Chrome.

tontze wrote:

chimit wrote:

tontze wrote:I just made MD account, it just wont work API key is i its place and enabled from settings. Nothing appears, in wiki it says to look possible errors in logs, what logs and where ?

You can access the Domoticz logs from the settings menu in Domoticz.
What browser are you using?

I'm using Chrome.

2017-01-23 12:07:01.630 Error: PROXY: StartThread(): Exception: resolve: Host not found (authoritative)

This kind of error found from log

tontze wrote:

tontze wrote:

chimit wrote:
You can access the Domoticz logs from the settings menu in Domoticz.
What browser are you using?

I'm using Chrome.

2017-01-23 12:07:01.630 Error: PROXY: StartThread(): Exception: resolve: Host not found (authoritative)

This kind of error found from log

Yeah, thought i was in beta channel, but i wasnt .. Sry for the trouble ...

Is there a way to include user:password on the my.domoticz path for instant log in?
EXAMPLE:
https://my.domoticz.com/my/user:passwor ... /Dashboard

mydomo is down ?

No connection here either:

2017-01-26 21:34:16.264 Error: PROXY: timeout occurred, reconnecting
2017-01-26 21:34:16.264 Error: PROXY: Handshake failed, reconnecting: Operation canceled

my.domoticz.com says:

Last seen: 26-01-2017 11:40:20
Last visited: 26-01-2017 15:01:56

I have the same problem..