Error: Z4D: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req 00:17:88:01:08:3c:63:e3/0x3402 0x104 0x8

[JBN]

I get these type of errors from z4d "Error: Z4D: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req 00:17:88:01:08:3c:63:e3/0x3402 0x104 0x8 payload: b'\x10\x08\x00\x00\x00' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)"

and now the controller is unable to turn on or off switches:

Spoiler: show

2024-12-22 11:34:12.047 Z4D: UpdateDevice - ( Julgran) 2:99
2024-12-22 11:34:12.082 Error: Z4D: _send_and_retry - Unexpected Exception - raw_zcl_zcl_onoff bc:33:ac:ff:fe:7a:70:6d/0xf17d 0x104 0x6 payload: b'\x11\x14\x01' AckIsDisable: False RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)

Edit: A restart fixed the issue (at least for now).

[pipiche]

can you check what this device is : 3402 , f17d

the message simply indicates that we try to read an attribute on that device, and it failed - mostlekly because the device is not reachable or not responding

[JBN]

3402 is a Phillips Hue LWG004
f17d is an IKEA TRADFRI control outlet

[lost]

Hello,
I'm getting similar issue since a few hours, from 3 devices:
0xa2d7 0x3d46 0x1d9c : All 3 being same "TS011F-plug" devices (so all 3 in use!) working correctly since months...

Versions:
Plugin: 7.1.018 [5.353]
Firmware: Ezsp - 6.10.3.0 build 297

Last logs grep'ed since this morning at 8h00:

Code: Select all

2025-01-10 08:00:04.117  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0xB04 payload: b'\x10\x1e\x00\x05\x05\
x08\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:00:09.179  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0xB04 payload: b'\x10g\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:01:09.193  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0xB04 payload: b'\x101\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:05:04.211  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0xB04 payload: b'\x10\x1f\x00\x05\x05\
x08\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:05:09.170  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0xB04 payload: b'\x10h\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:06:09.183  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0xB04 payload: b'\x102\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:10:04.169  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0xB04 payload: b'\x10 \x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:10:09.165  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0xB04 payload: b'\x10i\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:11:09.195  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0xB04 payload: b'\x103\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:15:04.139  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0xB04 payload: b'\x10!\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:15:09.190  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0xB04 payload: b'\x10j\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:16:09.085  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0xB04 payload: b'\x104\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:20:04.159  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0xB04 payload: b'\x10"\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:20:09.435  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0xB04 payload: b'\x10k\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:21:09.170  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0xB04 payload: b'\x105\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:24:44.134  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0x0 payload: b'\x10#\x00\x00\x00' AckI
sDisable: False RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:24:49.188  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0x0 payload: b'\x106\x00\x00\x00' AckI
sDisable: False RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:24:54.150  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0x0 payload: b'\x10l\x00\x00\x00' AckI
sDisable: False RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:25:04.128  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0xB04 payload: b'\x10$\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:25:09.179  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0xB04 payload: b'\x10m\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:26:09.205  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0xB04 payload: b'\x107\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:30:04.113  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0xB04 payload: b'\x10%\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:30:09.197  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0xB04 payload: b'\x10n\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:31:09.150  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0xB04 payload: b'\x108\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:35:04.187  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0xB04 payload: b'\x10&\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:35:09.140  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0xB04 payload: b'\x10o\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:36:09.112  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0xB04 payload: b'\x109\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:40:04.181  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0xB04 payload: b"\x10'\x00\x05\x05\x08
\x05\x0b\x05" AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:40:09.175  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0xB04 payload: b'\x10p\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:41:09.125  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0xB04 payload: b'\x10:\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:45:04.114  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:6a:e7:b3:58:da/0x1d9c 0x104 0xB04 payload: b'\x10(\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:45:09.164  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:57:6d:40:24:ff/0x3d46 0x104 0xB04 payload: b'\x10q\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)
2025-01-10 08:46:09.148  Error: Zi-Stick: _send_and_retry - Unexpected Exception - rawaps_read_attribute_req a4:c1:38:64:2d:43:90:a1/0xa2d7 0x104 0xB04 payload: b'\x10;\x00\x05\x05\x08
\x05\x0b\x05' AckIsDisable: True RETRY: 1/1 (NcpResetCode.ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT)

Let me know if more data/logs needed...

EDIT: A few hours after a plugin restart (no devices side action), no more errors & plugs OK as usual: can be controlled again & sends measurements...

[pipiche]

Check the serial line between the host and the zigbee controller. Strongly recommand to use a good quality USB cable.
you can also do a Power Off/On of the Coordinator