After update no devices visible on mobile

[cactusbloem]

Hi Guys,

I had done an update yesterday, everything went without any errors. When I access domoticz via laptop everything works fine, but when I access domoticz via the mobile it does not show sensors and switches.

I cleared the browser cache of both the laptop and the mobile. I restarted domoticz, I restarted the Pi, I did an update of the theme. But the problem remains that I can only see my sensors and switches via the laptop. Does anyone have a suggestion where I should look for it?

Version: 2024.7
Build Hash: b317cfab1
Compile Date: 2024-07-13 16:59:31
dzVents Version: 3.1.8
Python Version: 3.11.2 (main, Aug 26 2024, 07:20:54) [GCC 12.2.0]

I restored a backup of my previous version, which works perfectly both on laptop and on mobile, so the problem must be in de updated version.
this is the old version:

Version: 2023.1
Build Hash: f9b9ac774
Compile Date: 2023-02-14 15:06:40
dzVents Version: 3.1.8
Python Version: 3.9.2 (default, Mar 12 2021, 04:06:34) [GCC 10.2.1 20210110]

[waltervl]

You use a browser or an app to show Domoticz on your mobile?

If browser try also in incognito/private mode. If it works it is browser cache.

[cactusbloem]

You use a browser or an app to show Domoticz on your mobile?

If browser try also in incognito/private mode. If it works it is browser cache.

thanks for your reaction,

Couldn't be the browser cache. By default, I have my browser set to clear cache when I end the browser. I also manually cleared the cache. Has to do with the update. I restored my backup and then everything worked normally again. Then I did another update, and then it stopped working. I access domoticz via a browser, not an app.

[waltervl]

I am running latest stable Domoticz and it works fine on my mobile.
Did you try the default theme? What theme are you using now? It could be that a custom theme is not updated for latest Domoticz.
So try just the default theme to check.

[cactusbloem]

I am running latest stable Domoticz and it works fine on my mobile.
Did you try the default theme? What theme are you using now? It could be that a custom theme is not updated for latest Domoticz.
So try just the default theme to check.

I am using the machinon theme, I tried different themes but with no positive result, I get the same problem. The only thing that worked for me is using the 2023.1 version of Domoticz, after I recovered my backup, the system is working perfect. I have installed a clean version on an separate Rpi, I got the same problem on that too.....I am doing something wrong I guess but I stay on version 2023.1 because that is working for me.

[waltervl]

If you are coming from 2023.1 check the security settings and the user settings.

[TonvanL]

My solution to the problem is:
- Create a new user and give all permissions, administration right and view everything.
- Make admin user inactive.

Now all devices are back. Don’t ask me why, but it works and I wanted to share this.

[cactusbloem]

My solution to the problem is:
- Create a new user and give all permissions, administration right and view everything.
- Make admin user inactive.

Now all devices are back. Don’t ask me why, but it works and I wanted to share this.

This did not work for me, after the update I deactivated admin, made a new user with all the admin rights.
Still get this:


https://drive.google.com/file/d/1ETfRvz ... sp=sharing

[cactusbloem]

If you are coming from 2023.1 check the security settings and the user settings.

What to check exactly??


https://drive.google.com/file/d/1nIoR4H ... sp=sharing

[cactusbloem]

Problem solved.

Cleaned up the database, then everything showed up after starting domoticz.