Neo CoolCam Wall Switch problem

[terrorsource]

Hi,

I've installed a few Neo CoolCam Wall Switches 1CH/1-Gang and a few 2CH/2-Gang in my house.
2CH/2-Gang's are working fine, when i press the physical button Domoticz "sees" the state changed
Press from OFF > ON = Domoticz ON
Press from ON > OFF = Domoticz OFF

1CH/1-Gang's dont have that direct feedback.
The physical button needs to be pressed 3 times to get the status in Domoticz. First ON and OFF is not send to the controller from the Wall Switch.
I have this issue with all 5 1CH/1-Gang Wall Switches in my house.

1. Press from OFF > ON = > lights go ON > domoticz = switch did not change
2. Press from ON > OFF = > lights go OFF > domoticz = switch did not change
3. Press from OFF > ON = > lights go ON > domoticz = light is ON
4. Press from ON > OFF = > lights go OFF> domoticz = light is OFF


Is this issue Domoticz related or hardware/sensor related?

[jvdz]

Do you have enough zwave powered devices in the mesh to ensure you have a stable path to the server?

Jos

[terrorsource]

Do you have enough zwave powered devices in the mesh to ensure you have a stable path to the server?

Jos

5x Wall Switch 1CH
2x Wall Switch 2CH
1x Aeotech Switch 6
5x Fibaro Wall Plug

So that shouldn't be an issue.

Also having the issue if the Wall Switch is approx 1.5m from the Aeotec Gen.5 controller.

[Gianni]

did you fix this issue?
I have the same problem ,first i thought it was my script but after some testing and debugging is notice the same issue?

SO my hotelswitch only works when i push 3 times

[terrorsource]

did you fix this issue?
I have the same problem ,first i thought it was my script but after some testing and debugging is notice the same issue?

SO my hotelswitch only works when i push 3 times

Still have the same issue. Bought a Fibaro HC lite to test it out but results are not reliable (gf does not tell me when she pushes the buttons )
Going to buy a Fibaro Home Center(big one) to test it out a bit more.

But to be clear, the 3-presses (on>off>on) is not always needed. Only after a few hours (exact time still not known).

[LouiS22]

did you fix this issue?
I have the same problem ,first i thought it was my script but after some testing and debugging is notice the same issue?

SO my hotelswitch only works when i push 3 times

Still have the same issue. Bought a Fibaro HC lite to test it out but results are not reliable (gf does not tell me when she pushes the buttons )
Going to buy a Fibaro Home Center(big one) to test it out a bit more.

But to be clear, the 3-presses (on>off>on) is not always needed. Only after a few hours (exact time still not known).

Have you changed anything within the parameters? The 1st on should be disabled (remember relay on/off state). Other guess: defective hardware

[terrorsource]

did you fix this issue?
I have the same problem ,first i thought it was my script but after some testing and debugging is notice the same issue?

SO my hotelswitch only works when i push 3 times

Still have the same issue. Bought a Fibaro HC lite to test it out but results are not reliable (gf does not tell me when she pushes the buttons )
Going to buy a Fibaro Home Center(big one) to test it out a bit more.

But to be clear, the 3-presses (on>off>on) is not always needed. Only after a few hours (exact time still not known).

Have you changed anything within the parameters? The 1st on should be disabled (remember relay on/off state). Other guess: defective hardware

These are the settings of the 1-button switch at the moment. This switch is used in a "hotel switch setup".
Should i change the first option to "Disable" ?

[terrorsource]

did you fix this issue?
I have the same problem ,first i thought it was my script but after some testing and debugging is notice the same issue?

SO my hotelswitch only works when i push 3 times

Still have the same issue. Bought a Fibaro HC lite to test it out but results are not reliable (gf does not tell me when she pushes the buttons )
Going to buy a Fibaro Home Center(big one) to test it out a bit more.

But to be clear, the 3-presses (on>off>on) is not always needed. Only after a few hours (exact time still not known).

Have you changed anything within the parameters? The 1st on should be disabled (remember relay on/off state). Other guess: defective hardware

First option is now "Disabled" and still have the same issue.
I have 2x 1-button Wall Switch which do not have this issue
And i have 10x 1-button Wall Wwitch which do have this issue. Already have received 4 new ones from Neo CoolCam. All new one's have this issue too.

[Eddiever]

I know it is an older thread but I ran into the same issue. Is there anybody outthere who has a solution to this problem?

[terrorsource]

I know it is an older thread but I ran into the same issue. Is there anybody outthere who has a solution to this problem?

No, there is no working solution.
Already spoke with more people who have this issue.

really looks like there's a time-out in the firmware of the devices somehow.
Going to move to Fibaro Walli soon as replacements.

[Eddiever]

Thanks for the quick response.

[Ixxy]

I have the 3-channel version of the wallswitch. It has the same problem as the 1-channel.

I have the following Neo Coolcam Z-wave devices:
4 x 1-channel (no on/off signal to Domoticz on fysical operation)
3 x 2-channel (on/off signal to domoticz ok) 1 switch is defect with black burnmarks on the print
1 x 3-channel (no on/off signal to Domoticz on fysical operation)
5 x powerplug (kWh not working correct.)

Update: better solution at bottom!
I have the wallswitches working better by enabling polling on the 1 and 3 channel switches with an interval of 5 seconds (on the controller). This way you have to wait max. 5 seconds for domoticz to see the switch.

If anyone found a better solution for this problem, please tell me / us.

Domoticz 4.11605 on Raspberry 3B+
RF Link
AEON Labs ZW090 Z-Stick Gen5 EU

Update:
I have managed to get the wallswitches working. They now return the on/off signal to Domoticz after fysical operation!

In Hardware click Settings for open -Zwave, then click the Groups TAB.
In the Groups screen: (click refresh after each change!)
1CH wallswitch: remove and add again a 1 in group 1 (nr. 1 is the controller.)
3CH wallswitch: remove and add again a 1 in group 1. Strange enough the 1 is changed to 1.1 by the program, but it works.

remark: The 3-channel wallswitch is not available in the open Z-Wave database yet. You can get it working but some things are missing.