[SOLVED] Neo CoolCam Power Plug problem

[sincze]

Strange things are happening.

I've over 15 NEO Coolcam Powerplugs in use. Mainly for power monitoring purposes. Not on heavy duty equipment.

This has been working without any problems for over a year now.

All devices are included in 'secure mode' with a modified key.
The switches in domoticz are 'proteced' with a password.
So a user pressing it will not switch it off.

What happened:

• Last week the fridge was switched off -> yellow led light on the neo switch was turned off -> domoticz icon was off
  Yesterday the fridge was switched off again -> yellow led light on the neo switch was turned off -> domoticz icon was off.
  This week the Unifi Switch was switched off... causing the VPN that I use to work remotely to be down. -> yellow led light on the switch was turned off -> domoticz icon was off
  This morning the Negear Switch was turned off -> yellow led light on the switch was turned ON -> domoticz icon was off

I don't see any high usage of over 12A. That could have triggered the internal safety. Not are these devices capable of doing so. Maybe the Fridge.

All suggestions are welcome. I now send a pushover urgent notification to my phone if a switch is turned off.
So I can monitor it a bit better.

The domoticz log of this morning shows:

Code: Select all

2018-11-01 05:08:53.149  (ZWave) Light/Switch (Netgear Switch)
2018-11-01 06:07:10.158  Status: User: Admin initiated a switch command (1543/Netgear Switch/On)
2018-11-01 06:07:10.162  (ZWave) Light/Switch (Netgear Switch)

So it seems no User Admin turning it off, however the icon of the switch in domoticz were off.
You can see my switch on action.

Shoot

[LouiS22]

Strange things are happening.

I've over 15 NEO Coolcam Powerplugs in use. Mainly for power monitoring purposes. Not on heavy duty equipment.

This has been working without any problems for over a year now.

All devices are included in 'secure mode' with a modified key.
The switches in domoticz are 'proteced' with a password.
So a user pressing it will not switch it off.

What happened:

• Last week the fridge was switched off -> yellow led light on the neo switch was turned off -> domoticz icon was off
  Yesterday the fridge was switched off again -> yellow led light on the neo switch was turned off -> domoticz icon was off.
  This week the Unifi Switch was switched off... causing the VPN that I use to work remotely to be down. -> yellow led light on the switch was turned off -> domoticz icon was off
  This morning the Negear Switch was turned off -> yellow led light on the switch was turned ON -> domoticz icon was off

I don't see any high usage of over 12A. That could have triggered the internal safety. Not are these devices capable of doing so. Maybe the Fridge.

All suggestions are welcome. I now send a pushover urgent notification to my phone if a switch is turned off.
So I can monitor it a bit better.

The domoticz log of this morning shows:

Code: Select all

2018-11-01 05:08:53.149  (ZWave) Light/Switch (Netgear Switch)
2018-11-01 06:07:10.158  Status: User: Admin initiated a switch command (1543/Netgear Switch/On)
2018-11-01 06:07:10.162  (ZWave) Light/Switch (Netgear Switch)

So it seems no User Admin turning it off, however the icon of the switch in domoticz were off.
You can see my switch on action.

Shoot

I had this before - turned out the coolcam's switch was faulty and caused this issue. Inspect it by unscrewing the plug. Just pull it off before doing it

[sincze]

I had this before - turned out the coolcam's switch was faulty and caused this issue. Inspect it by unscrewing the plug. Just pull it off before doing it

Ah a response from the guy that knows a lot about the NEO's. excellent many thanks.
Ok so I remove the NEO from the 220v and unscrew the screw in the middle.
Any clues I should look for?
As the plug is hidden behind the kitchen, nobody is able to touch it.

This morning it was switched off again.. however Domoticz said it was still switched on.

Louis_WhatsApp Image 2018-11-02 at 09.28.30.jpeg (65.83 KiB) Viewed 3660 times

[LouiS22]

I had this before - turned out the coolcam's switch was faulty and caused this issue. Inspect it by unscrewing the plug. Just pull it off before doing it

Ah a response from the guy that knows a lot about the NEO's. excellent many thanks.
Ok so I remove the NEO from the 220v and unscrew the screw in the middle.
Any clues I should look for?
As the plug is hidden behind the kitchen, nobody is able to touch it.

This morning it was switched off again.. however Domoticz said it was still switched on.

Louis_WhatsApp Image 2018-11-02 at 09.28.30.jpeg

Mine went wrong behind a a cupboard as well, so... You'll notice if it's faulty for sure.

[sincze]

The problems started when adding a wall sensor and actually started using it to automatically switch on/off a light.
Before adding any logic to this wall sensor I did not have the problems as described earlier.
So after the automation ... the problem started. And that got me thinking.

I've kept a close eye on the Domoticz log and found out I made a typo resulting in:
Sending 'On', 'On', 'On', 'On' messages continously when the light should be switched on (however it was already on after the first time) ... and repeating 'Off', 'Off', 'Off', 'Off' messages when the light should be switched off (however it was already switched off).

This vaste amount of zwave traffic commands probably caused other devices to behave strangely.
After correcting my typo in the script I had no more ZWAVE spontanious off issues anymore.

The problem is solved.